TESTIMONIALS

Read Our Reviews
Jul 21, 2017,
I went into the dealership feeling unsure about the car buying experience, considering I was ripped off and sold a lemon from West Covina Sage Nissan. Upon my arrival I was greeted by Oscar Castellanos! He was friendly and welcoming. Oscar re-ensured me that my car buying experience would be exceptional at North Hollywood Toyota. And it was just that!!! Oscar took great care of me. It felt like I was buying a car from a family member, cause I trusted that Oscar had my best interest at heart. He made sure I got the perfect car, interest rate and car note. His colleague T.P was helpful too, he entertained us with his jokes which helped the car buying process go a lot faster. Both gentleman have great personalities and excellent customer service. I will come back to purchase another car in the future, in the meantime I have already recommended two of my family to come down and purchase cars at North Hollywood Toyota.

Jun 24, 2017,
Shawn and Manny were great! Easy and pleasant experience. Didn't feel pressure to sign and I truly feel like I got a great deal on my first car. Great customer service.

May 16, 2017,
Just a quick note to say thank you for excellent service. Alex Castro took care of my car recently and was so helpful, he explained everything clearly, was attentive and prompt, what a relief to have such nice staff to work with.

May 10, 2017,
grasias por su asistencia en la adquisicion del veiculo toyota corolla para mi hija jose el vendedor nos asistio muy attento y hamable a nustras necesidades grasias toyota de north hollywood.

May 7, 2017,
North Hollywood sales reps are professional and very curtious. I had a very good experience purchasing my new Prius 2. Both sales rep and finance manager spend time and helped me and answered my questions and extended warranty coverage which I decided to purchase.

Feb 26, 2017,
Really happy with Luis gonzalez and the financing manager that help us! Both very straight forward and helpful.

Jan 23, 2017,
Mr. Miguel Briones was a very professional sales person. He was very helpful and patient providing our needs to the Tacoma accessories as well as to the financing options. My wife and I had a great experience buying our first truck. The entire staff was very cheerful and friendly. Thank you very much Toyota of North Hollwoodand, will definitely refer friends and family.

Dec 31, 2016,
I received a survey on my recent experience, but uncertain if it went through. This one was back on Mon 12/26/16. While I must say that ever since I've had my 2007 Rav-4, and all the service technicians are very customer service oriented and knowledgeable, Wong seems to take it above and beyond. A welcome addition to the Noho Toyota Service Dept. Even when I'm just waiting my turn while other patrons are dealing with him, I had noticed that they migrate to him. I find it fascinating how some of them will even tell him their life story. He's very knowledgeable with my vehicle, remembers me and the service that was done to my car overall, makes suggested recommendations without being pushy, and does his best to make my vehicle last as long as possible. I don't want to say clone him, as every technician there brings something unique to the table, but he's definitely a great asset to the team!

Sep 2, 2016,
Hands down the best group of used sales professionals I have dealt with in the car Industry for over twelve years. Honest, Forthright and no bait and switch. I would highly recommend this used dealership to anyone looking for a pre-owned Toyota or other models they may carry. I don't say this lightly having worked in finance for years they are The exception to The rule.

Jul 24, 2016,
Had a great buying experience at NoHo Toyota! Homy, our salesperson was authentic and we truly felt he was someone we could trust. We didn't get the old snaky salesperson song and dance. The process was straight forward and our choices were presented to us clearly. It was also great they they were TrueCar.com certified. We got a good deal!

Jun 10, 2016,
Everyone is nice and very helpful at this dealership.

Apr 3, 2016,
My experience with North Hollywood Toyota was amazing. They quoted me a great TrueCar price and that was the price I paid !

Mar 31, 2016,
The sales person Paul was very helpful, and gave me a great deal. He explained the benefits of Toyota Care, and help me choose a car which fit my needs.

Mar 13, 2016,
Adam, Eric, and Brandon are awesome! Salesman Adam went above and beyond. I drove 10 hours to this dealership. The smoothest car purchase ever!!

Feb 29, 2016,
Brent in service was amazing to deal with. His customer service was the best I have gotten at Toyota. He returns calls promptly. I dealt with Brent after my first try to have the trunk situation fixed. I had to bring my car back and had the pleasure of dealing with Brent. This guy is great!

Feb 27, 2016,
No hassle purchase salesman was great and Cedric in finance saved me allot of money.this is my 2nd vehicle from this dealership

Feb 25, 2016,
appreciated that they were communicating with me and taking care of the situation.

Feb 23, 2016,
Very well done by the Body Shop. Armando and the women at the front desk were great to deal with.

Feb 19, 2016,
Douglas Velasco, in the service dept, is phenomenal. Great employee and very awesome customer service. Cheers to that dude, you have a great person working for you. If he's not a manager yet, he will be one day.

Feb 19, 2016,
Bret in the service drive was adorable and helpful and he worked with me. I'm extremely happy about his service

Feb 17, 2016,
Amazing staff. They truly go out of their way to make sure the client is happy and satisfied.

Feb 13, 2016,
excellent customer service., i have been patronizing Toyota for 6 consecutive years and maintaining still a professional agent like Mr Paul Nieves & Mr Sedrick., Indeed, i will refer your good office to all my friends & relatives. Godbless & continue to help people...

Feb 12, 2016,
The best customer service, I have so far ever, you guys are wonderful. Thanks for everything.

Feb 11, 2016,
Albert was terrific at scheduling me in and getting efficient shuttle service. The work was completed quickly. Good job Toyota!

Feb 7, 2016,
It will be better if the scheduled maintenance report has a more detailed information. I had my previous scheduled maintenance a few months ago at Keyes in Van Nuys and their report is much more informative. And with Green, Yellow, Red levels on the condition of the different parts of the car. If North Hollywood can have the same detailed report then it will be a much better experience.

Feb 5, 2016,
Paul never fails to provide excellent customer service. I will always request him as my service manager as he has won my trust.

Jan 27, 2016,
As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.

Jan 1, 2016,
Mr. Paul Carrasco, a service manager in the Service Dept., is always prompt, courteous, and professional, so it's always a pleasure for me to bring in my leased car for the Toyota Care checkups and maintenance.

Dec 17, 2015,
Wanted to take the time to praise the work Julio did in taking care of my needs when I brought my car in for new tires last week. He was thorough and attentive in answering all my questions. I cannot thank him enough.

Dec 15, 2015,
Each time that I come in to Toyota of North Hollywood, either to service my car or if I have some sort of problem with me car, Julio Flores takes excellent care of me and my car. He's not the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whomever is doing the work behind the scenes is also reflecting the caliber of Julio. I was pleased when I left Toyota and happy to have such caring and careful service.

Nov 30, 2015,
Great friendly people, great service Regarding use or new cars the service is always the same.

Nov 27, 2015,
Bueno quiero agradecer a Erick y Griselda por haberme ayudado con mi nuevo carro no estaba segura que quería y ellos me dieron opciones y cuando maneje este carro y me dijeron todo lo relacionado me enamore del carro pero más ahora que lo estoy manejando y todos me dicen que bonito ese carro muy cómodo y todo gracias al excelente servicio y profesional que me brindaron en su compañía gracias y claro yo los recomiendo:) Thanks for you excellent and professional service to Etick and Griselds I raiting both of you +10 I'm so in love of my new car thank you 🙂

Nov 21, 2015,
The service to my car under the direction of Julio Flores was impeccable. He is a credit to Toyota , efficient, helpful and top notch at his job. Toyota should be proud to have him as an employee. .

Nov 19, 2015,
Paul Carasco provided excellent service per usual, I'm so thankful to have honest service employees to help me!

Nov 12, 2015,
Service good and helpful, I just wish it was easier to find the status and completion of the service. you areent very good at returning calls

Nov 1, 2015,
The only thing that didn't make sense to me is that I booked an 8am appointment and they gave me an agent who comes in at 8:30a. That doesn't make sense. It also took a bit before another agent then said, I'll get you checked in. There was lack of communication. Also, I mentioned that I had a rear brake light out. The guy said he'll add that to my list when he was checking me in ... but no one checked nor did they fix it.

Oct 26, 2015,
North Hollywood Toyota has a fantastic Service Dept. and I only get my 2007 Toyota Serviced there!

Oct 23, 2015,
Aside from the confusion with the Nav. which was eventually resolved, I would recommend N. Hollywood Toyota, the sales person was great as well as the finance department. Thank you for all your help!!!

Oct 15, 2015,
Mark Bostanci was a great rep. He sold a car to my boyfriend a few months back and gave him a great deal. Then last weekend he gave me a great deal when i came in to see him. He was pleasant, friendly, and most of all didn't try to give me any kind of runaround. He is an honest dude and is a perfect example of the saying you catch more with honey than vinegar. Will recommend him to all my friends!

Oct 10, 2015,
Had my car serviced and Douglas Velasco was my service adviser. He was absolutely awesome, courteous and very helpful. People like him and how he treated me are a perfect example of great and first rate customer service. Kudos to him and to your staff at NH Toyota.

Oct 8, 2015,
The man who helped me was very friendly and professional, was able to service my car in less time than anticipated and got me to my interview on time! Thank you!

Oct 4, 2015,
Willie was amazing. Got me in and out in less than an hr. and I was told about 1 1/2 so I was very happy

Oct 2, 2015,
Amazing service, Douglass was very helpful and friendly and got my car serviced quickly. Kyle blumberg is an excellent sales man, he always makes sure I am taken care of and shows me the new cars coming out, I want to get a new car everytime I go.

Oct 1, 2015,
AWESOME service - as always!! Julio Flores rocks!!

Sep 25, 2015,
All the staff at the dealership were really helpful. Tyler Stout and Michael Pacelli made sure I found the right car for me. I got a great deal for my trade and found a great car to purchase. JD was quick with the finance paperwork and I was out in no time. A very hassle free experience. Would highly recommend NOHO Toyota to my friends.

Sep 21, 2015,
Julio was great and highly recommend the service department!

Sep 19, 2015,
Apart from $70 wiper blades, which seems very expensive compared to what I can buy at Target, the service went well. Would have liked a coupon for that at least.

Sep 17, 2015,
I posted this same review on Yelp Tuesday evening: My first new car purchase was pretty great, thanks to Homy Jalawan and North Hollywood Toyota. Homy was friendly, attentive, patient and really went out of his way to help me with the financing. My previous car - beloved, but on its last legs - was stolen this last weekend and Homy was kind enough to follow me to Hertz so I could return my rental and drive home in my sweet new ride! All the other staff I met there were super nice as well. Who knew buying a car could not be terrible? Two good friends recommended NHT and I totally see why. Thank you, Homy and North Hollywood Toyota!

Sep 16, 2015,
I came in twice for timley check up and both times i was helped by albert. not only was he comeptent, he was so professional and kind. I suggest going to him if you need anything... Very fast and perfect service. Well mannered too. If ever you need help with your car Go to him!!

Jul 7, 2017,
The was the best new car buying experience I've ever had! The car I found on the Internet was ready and available at the advertised price, Mr Brandon Basse (Finance Manager)was very Friendly, honest, explained contract thoroughly , simply outstanding, our salesman, Mr Miguel Briones, was very professional courteous and knowledgeable. Everyone we dealt with during our purchase was great to work with and answered all my questions. It was truly a great experience with the car dealership. Thank you!

Jul 2, 2017,
Meecedes the sales attendant that is helping me is friendly, patient, knowledable and kind. All staff were welcoming, knwledgable and accommodating from the start. Car searching and buy can be a fustrating processes but north hollywood toyota has made it a great experience. I'd give you all 10 stars if I could. Thanks again!

Jun 26, 2017,
I like the Service. And my manager is very professional and Honest, I really appreciate that. I've got a car without any problems.

Jun 14, 2017,
Great and timely service at Toyota of North Hollywood. I worked with Rep Alex Castro. He was great at explaining what services I needed and why then getting my car back to me way faster than expected. I have gone to other dealerships for repair and have worked with other reps but I will continue to work with Alex and this team.

May 13, 2017,
Paul was such a pleasure to work with. He was knowledgeable, polite, considerate and so far the most honest used car salesman I have ever met. He was truly helpful from the moment he met us. If you're looking for a used or new car, SEE PAUL!!

Mar 4, 2017,
Very responsive online sales representatives.

Feb 27, 2017,
I usually do not write reviews and was not asked to do so, but I would like to commend North Hollywood Toyota Body shop on doing a excellent job repairing my 2012 Pirus that I picked up 02/23/17. Thanks to Jon Semerdjian for getting it done with a quality touch.

Feb 17, 2017,
Great guys. Excellent service! Miguel really worked with us to get us a new Prius 2. We're really happy campers.

Jan 2, 2017,
5 stars, Miguel Briones really spebt the time to accommodate our needs and excel at providing exellent customer service. We purchased a vehicle that we are really satisfied with in every aspect.

Nov 8, 2016,
Had a great experience with Ralph he made me feel real comfortable thrust the whole process from the initial call and all the way through.never once did I feel like I was just a dollar sign.I reccomend this company and to Ralph being your go to guy. Definently will refer all my friends to get there new or used car and North Hollywood...thanks Ralph

Aug 4, 2016,
Love to goback and do business Yoshira is very helpful great salesman Hats off to all

Jul 14, 2016,
GOOD CUSTOMER SERVICE. QUALITY IN MAINTENANCE SERVICE. FRIENDLY REPRESENTATIVE

Apr 4, 2016,
We are returning customers and liked the deal and service we received on the purchase of our 2007 Camry. On Saturday March 2, 2016 we meet Steve Juarez and he took excellent car of us on the purchase of our new Prius. Very Happy. Thanks

Apr 2, 2016,
My name zhanyingjia, I went to your company purchased a new Toyota Senna van, 陈伟明 prince Dick is a very professional, serious, honest broker today, I am very satisfied with his service and your company, I will introduce more friends to you, Zhugui business is booming, thank you very much.

Mar 23, 2016,
As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.

Mar 1, 2016,
I bought my car from the salesman, Carlos Corea, and he was just outstanding. He made my first time experience of buying a car that much easier. I'm truly fortunate that I walked into the dealership, knowing that I was going to be taken care of by the best. Thank you so much Carlos! My Corolla drives perfectly.

Feb 28, 2016,
My service advisor George was courteous and quick when getting me checked in. The car was ready before they're estimated time.

Feb 25, 2016,
Great experience. Brent is a rock star dealing with insurance claims and exceptional customer service.

Feb 24, 2016,
Mike Pacelli is the key reason I bought a car from NoHo sight unseen. He understands my needs and wants and was able to substantially increased my comfort level to the point I decided to buy a car from him sight unseen from out of State. I paid for my our airfare to fly to LAX to pick up the car. There are numerous dealers I could buy the car from but Mike earned my trust over everyone else. He is a top professional second to none.

Feb 19, 2016,
I love the fact our rep, Luis Gonzalez was attentive, polite and very informative.

Feb 19, 2016,
Great costumer service it's worth the drive and the wait when I have a toyota dealer down the street from my house but the service doesn't compared to the one North Hollywood provides.

Feb 17, 2016,
Excellent customer service and mechanical abilities..job well done!

Feb 14, 2016,
What a great place to buy a car! It was a fantastic experience all around! I had a very knowledgable sales associate who provided amazing customer service and the pricing / deal can't be beat! My other car I bought there in 2008 and I have received the best service / customer service ever since - was excited to get another car from here. I highly recommend Toyota of North Hollywood!

Feb 13, 2016,
Willy Moreno was very helpful and efficient at Toyota North Hollywood. He checked me in quickly, explained what would be done. He called me when the car was ready and everything was ready to go when I went to pick up my car.

Feb 12, 2016,
Excellent service! All of my questions were answered and Paul made me feel at ease about the unexpected car service that I needed.

Feb 9, 2016,
Paul helped me. As usual, he was friendly and provided me with complete information regarding the service I'd come in for as well as upcoming preventative work. He also volunteered to set up a reminder for an appointment for the next scheduled work.

Feb 6, 2016,
This was the best leasing experience I have ever had. Both Ben (in Internet sales) and George Assatouri were great in helping me find the car that I needed!

Jan 27, 2016,
George M. took great care of me-- I was in and out in less than 2 hours for my 30K maintenance, and was told exactly everything I needed to know. Easy and professional.

Jan 21, 2016,
Ask for Albert Mejia! When he makes promises that your oil change will take at least an hour, he over delivers rather than under delivers. He's awesome and treats me like family.

Dec 23, 2015,
Paul and the gentleman handling the service on my car were both great - they were honest, helpful, and understanding of my financial situation. Paul gave me options and recommendations to help me make the best choice for my Prius. I will be returning to North Hollywood Toyota for all my service needs in the future!

Dec 15, 2015,
Each time that I come in to Toyota of North Hollywood, either to have my car serviced or if I have some sort of problem with my car, Julio Flores takes excellent care of me and my car. He's the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whoever is doing the work behind the scenes is also reflecting Julio's attention to detail. I was pleased when I left Toyota and happy to have such caring and careful service.

Dec 2, 2015,
Armani (Internet) and Brandon (finance) are amazing! We had a wonderful experience at North Hollywood Toyota. Thank you for all of your help!!!

Nov 29, 2015,
Trust and Honesty are a few important ingredient we have to have in a relationship Toyota North Hollywood/Mr. Paul Carrasco and his crew and I have a healthy one ..I think.

Nov 24, 2015,
I'm once again very pleased with support and service received at my latest edition visit to Nokomis Toyota. My service person at the counter was simply outstanding. He is a valuable asset and deserves recognition for excellent customer service. Please keep up your good work. Sincerely, Charles Avelar

Nov 19, 2015,
The waiting rooms are pleasant, the bathrooms clean and the service fast. When they take your car, they tell you how long the wait will be, and it is just that long!

Nov 15, 2015,
George provided exceptional service by fully explaining my Prius needs and delivering the car much sooner than I expected. I also got stuck in traffic and was 40 minutes late for my appointment, but George took me in and handled my transaction quickly and professionally with a friendly attitude.

Nov 5, 2015,
Excellent experience with Paul Nieves when leasing my new Prius 2!

Oct 28, 2015,
The staff is great. My son is in North Hollywood and was involved in an accident. I am in Chicago. It was very hard doing things long distance but Richard in the body shop was very communicative and Paul in the service department was very honest. He did not do work on my car that was not needed. Both staff made things much easier for me. I will be sure to have my son return to your dealership for future service.

Oct 24, 2015,
I drove from Moreno Valley for my great deal on my Toyota Camry. i found a great deal on the internet. All i had to do was of course test drive my car and then off to do paperwork which was fairly quick since I was paying cash. I even got a almost complimentary long term service contract.

Oct 18, 2015,
Your service department always does a good job for me. I think Paul Churrasco...the supervisor for Prius...is wonderful he goes out of his way to be helpful, and to deliver my car on time.

Oct 14, 2015,
I had a great time at NoHo Toyota. The experience was wonderful. I will always go back or refer a friend or a family member to go and have the same experience.

Oct 9, 2015,
I trust your service department and I want my 2003 Highlander to last for many more years, I feel it is important to bring it to you every 6 months to keep it in excellent condition. Rating: Excellent

Oct 6, 2015,
As far as the servicing goes, I trust No. Ho. Toyota to take care of my car. However, I must comment on the condition of the waiting room. There were crumbs on the couches and on the floor and there was popcorn on the floor. The only thing available to drink was water and there was a half-eaten donut in the open box left on the coffee table. As I told Gina, the afternoon customers' money is as good as the morning customers' money, yet the morning customers get coffee, popcorn and donuts, while the afternoon customers get water and a dirty waiting room. I do hope that you will do something about this situation.

Oct 4, 2015,
Good and outstanding job. Very professional

Oct 1, 2015,
I am always treated with courtesy and respect. The repairs are done in a timely fashion and the cost always seems to be fair.

Sep 29, 2015,
I had a scheduled maintenance appointment with Willy Moreno this morning, and it was such a wonderful experience. I was greeted with a smile before I even turned into the drive. Everyone was courteous and helpful...and FAST! Thank you to Willy and the Maintenance Team for a great start to my day.

Sep 22, 2015,
My only complaint is the wait time. I made an appointment with one service manager and he was busy for 20 minutes. I STOOD and waited. While another service manger next to him to anxiously wait his next appointment, who was late, but could not help me because I was assigned to another. Silly!

Sep 20, 2015,
Claim was handled promptly and workmanship was excellent.

Sep 19, 2015,
Everyone was great (as usual). The service was fast and exactly as promised.

Sep 17, 2015,
I live in city of San Gabriel, but I don't mind driving all the way to Lankersheim to have my car service. Service is great especially George M. service advisor. No matter how busy their day can be he is always pleasant and courteous.

Sep 16, 2015,
I wouldn't service my car anywhere but Toyota of North Hollywood. The service advisers, cashiers and service technicians are knowledgeable and helpful. Always a great experience.

824 Reviews

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TESTIMONIALS

Read Our Reviews
Jul 21, 2017,
I went into the dealership feeling unsure about the car buying experience, considering I was ripped off and sold a lemon from West Covina Sage Nissan. Upon my arrival I was greeted by Oscar Castellanos! He was friendly and welcoming. Oscar re-ensured me that my car buying experience would be exceptional at North Hollywood Toyota. And it was just that!!! Oscar took great care of me. It felt like I was buying a car from a family member, cause I trusted that Oscar had my best interest at heart. He made sure I got the perfect car, interest rate and car note. His colleague T.P was helpful too, he entertained us with his jokes which helped the car buying process go a lot faster. Both gentleman have great personalities and excellent customer service. I will come back to purchase another car in the future, in the meantime I have already recommended two of my family to come down and purchase cars at North Hollywood Toyota.

Jun 24, 2017,
Shawn and Manny were great! Easy and pleasant experience. Didn't feel pressure to sign and I truly feel like I got a great deal on my first car. Great customer service.

May 16, 2017,
Just a quick note to say thank you for excellent service. Alex Castro took care of my car recently and was so helpful, he explained everything clearly, was attentive and prompt, what a relief to have such nice staff to work with.

May 10, 2017,
grasias por su asistencia en la adquisicion del veiculo toyota corolla para mi hija jose el vendedor nos asistio muy attento y hamable a nustras necesidades grasias toyota de north hollywood.

May 7, 2017,
North Hollywood sales reps are professional and very curtious. I had a very good experience purchasing my new Prius 2. Both sales rep and finance manager spend time and helped me and answered my questions and extended warranty coverage which I decided to purchase.

Feb 26, 2017,
Really happy with Luis gonzalez and the financing manager that help us! Both very straight forward and helpful.

Jan 23, 2017,
Mr. Miguel Briones was a very professional sales person. He was very helpful and patient providing our needs to the Tacoma accessories as well as to the financing options. My wife and I had a great experience buying our first truck. The entire staff was very cheerful and friendly. Thank you very much Toyota of North Hollwoodand, will definitely refer friends and family.

Dec 31, 2016,
I received a survey on my recent experience, but uncertain if it went through. This one was back on Mon 12/26/16. While I must say that ever since I've had my 2007 Rav-4, and all the service technicians are very customer service oriented and knowledgeable, Wong seems to take it above and beyond. A welcome addition to the Noho Toyota Service Dept. Even when I'm just waiting my turn while other patrons are dealing with him, I had noticed that they migrate to him. I find it fascinating how some of them will even tell him their life story. He's very knowledgeable with my vehicle, remembers me and the service that was done to my car overall, makes suggested recommendations without being pushy, and does his best to make my vehicle last as long as possible. I don't want to say clone him, as every technician there brings something unique to the table, but he's definitely a great asset to the team!

Sep 2, 2016,
Hands down the best group of used sales professionals I have dealt with in the car Industry for over twelve years. Honest, Forthright and no bait and switch. I would highly recommend this used dealership to anyone looking for a pre-owned Toyota or other models they may carry. I don't say this lightly having worked in finance for years they are The exception to The rule.

Jul 24, 2016,
Had a great buying experience at NoHo Toyota! Homy, our salesperson was authentic and we truly felt he was someone we could trust. We didn't get the old snaky salesperson song and dance. The process was straight forward and our choices were presented to us clearly. It was also great they they were TrueCar.com certified. We got a good deal!

Jun 10, 2016,
Everyone is nice and very helpful at this dealership.

Apr 3, 2016,
My experience with North Hollywood Toyota was amazing. They quoted me a great TrueCar price and that was the price I paid !

Mar 31, 2016,
The sales person Paul was very helpful, and gave me a great deal. He explained the benefits of Toyota Care, and help me choose a car which fit my needs.

Mar 13, 2016,
Adam, Eric, and Brandon are awesome! Salesman Adam went above and beyond. I drove 10 hours to this dealership. The smoothest car purchase ever!!

Feb 29, 2016,
Brent in service was amazing to deal with. His customer service was the best I have gotten at Toyota. He returns calls promptly. I dealt with Brent after my first try to have the trunk situation fixed. I had to bring my car back and had the pleasure of dealing with Brent. This guy is great!

Feb 27, 2016,
No hassle purchase salesman was great and Cedric in finance saved me allot of money.this is my 2nd vehicle from this dealership

Feb 25, 2016,
appreciated that they were communicating with me and taking care of the situation.

Feb 23, 2016,
Very well done by the Body Shop. Armando and the women at the front desk were great to deal with.

Feb 19, 2016,
Douglas Velasco, in the service dept, is phenomenal. Great employee and very awesome customer service. Cheers to that dude, you have a great person working for you. If he's not a manager yet, he will be one day.

Feb 19, 2016,
Bret in the service drive was adorable and helpful and he worked with me. I'm extremely happy about his service

Feb 17, 2016,
Amazing staff. They truly go out of their way to make sure the client is happy and satisfied.

Feb 13, 2016,
excellent customer service., i have been patronizing Toyota for 6 consecutive years and maintaining still a professional agent like Mr Paul Nieves & Mr Sedrick., Indeed, i will refer your good office to all my friends & relatives. Godbless & continue to help people...

Feb 12, 2016,
The best customer service, I have so far ever, you guys are wonderful. Thanks for everything.

Feb 11, 2016,
Albert was terrific at scheduling me in and getting efficient shuttle service. The work was completed quickly. Good job Toyota!

Feb 7, 2016,
It will be better if the scheduled maintenance report has a more detailed information. I had my previous scheduled maintenance a few months ago at Keyes in Van Nuys and their report is much more informative. And with Green, Yellow, Red levels on the condition of the different parts of the car. If North Hollywood can have the same detailed report then it will be a much better experience.

Feb 5, 2016,
Paul never fails to provide excellent customer service. I will always request him as my service manager as he has won my trust.

Jan 27, 2016,
As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.

Jan 1, 2016,
Mr. Paul Carrasco, a service manager in the Service Dept., is always prompt, courteous, and professional, so it's always a pleasure for me to bring in my leased car for the Toyota Care checkups and maintenance.

Dec 17, 2015,
Wanted to take the time to praise the work Julio did in taking care of my needs when I brought my car in for new tires last week. He was thorough and attentive in answering all my questions. I cannot thank him enough.

Dec 15, 2015,
Each time that I come in to Toyota of North Hollywood, either to service my car or if I have some sort of problem with me car, Julio Flores takes excellent care of me and my car. He's not the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whomever is doing the work behind the scenes is also reflecting the caliber of Julio. I was pleased when I left Toyota and happy to have such caring and careful service.

Nov 30, 2015,
Great friendly people, great service Regarding use or new cars the service is always the same.

Nov 27, 2015,
Bueno quiero agradecer a Erick y Griselda por haberme ayudado con mi nuevo carro no estaba segura que quería y ellos me dieron opciones y cuando maneje este carro y me dijeron todo lo relacionado me enamore del carro pero más ahora que lo estoy manejando y todos me dicen que bonito ese carro muy cómodo y todo gracias al excelente servicio y profesional que me brindaron en su compañía gracias y claro yo los recomiendo:) Thanks for you excellent and professional service to Etick and Griselds I raiting both of you +10 I'm so in love of my new car thank you 🙂

Nov 21, 2015,
The service to my car under the direction of Julio Flores was impeccable. He is a credit to Toyota , efficient, helpful and top notch at his job. Toyota should be proud to have him as an employee. .

Nov 19, 2015,
Paul Carasco provided excellent service per usual, I'm so thankful to have honest service employees to help me!

Nov 12, 2015,
Service good and helpful, I just wish it was easier to find the status and completion of the service. you areent very good at returning calls

Nov 1, 2015,
The only thing that didn't make sense to me is that I booked an 8am appointment and they gave me an agent who comes in at 8:30a. That doesn't make sense. It also took a bit before another agent then said, I'll get you checked in. There was lack of communication. Also, I mentioned that I had a rear brake light out. The guy said he'll add that to my list when he was checking me in ... but no one checked nor did they fix it.

Oct 26, 2015,
North Hollywood Toyota has a fantastic Service Dept. and I only get my 2007 Toyota Serviced there!

Oct 23, 2015,
Aside from the confusion with the Nav. which was eventually resolved, I would recommend N. Hollywood Toyota, the sales person was great as well as the finance department. Thank you for all your help!!!

Oct 15, 2015,
Mark Bostanci was a great rep. He sold a car to my boyfriend a few months back and gave him a great deal. Then last weekend he gave me a great deal when i came in to see him. He was pleasant, friendly, and most of all didn't try to give me any kind of runaround. He is an honest dude and is a perfect example of the saying you catch more with honey than vinegar. Will recommend him to all my friends!

Oct 10, 2015,
Had my car serviced and Douglas Velasco was my service adviser. He was absolutely awesome, courteous and very helpful. People like him and how he treated me are a perfect example of great and first rate customer service. Kudos to him and to your staff at NH Toyota.

Oct 8, 2015,
The man who helped me was very friendly and professional, was able to service my car in less time than anticipated and got me to my interview on time! Thank you!

Oct 4, 2015,
Willie was amazing. Got me in and out in less than an hr. and I was told about 1 1/2 so I was very happy

Oct 2, 2015,
Amazing service, Douglass was very helpful and friendly and got my car serviced quickly. Kyle blumberg is an excellent sales man, he always makes sure I am taken care of and shows me the new cars coming out, I want to get a new car everytime I go.

Oct 1, 2015,
AWESOME service - as always!! Julio Flores rocks!!

Sep 25, 2015,
All the staff at the dealership were really helpful. Tyler Stout and Michael Pacelli made sure I found the right car for me. I got a great deal for my trade and found a great car to purchase. JD was quick with the finance paperwork and I was out in no time. A very hassle free experience. Would highly recommend NOHO Toyota to my friends.

Sep 21, 2015,
Julio was great and highly recommend the service department!

Sep 19, 2015,
Apart from $70 wiper blades, which seems very expensive compared to what I can buy at Target, the service went well. Would have liked a coupon for that at least.

Sep 17, 2015,
I posted this same review on Yelp Tuesday evening: My first new car purchase was pretty great, thanks to Homy Jalawan and North Hollywood Toyota. Homy was friendly, attentive, patient and really went out of his way to help me with the financing. My previous car - beloved, but on its last legs - was stolen this last weekend and Homy was kind enough to follow me to Hertz so I could return my rental and drive home in my sweet new ride! All the other staff I met there were super nice as well. Who knew buying a car could not be terrible? Two good friends recommended NHT and I totally see why. Thank you, Homy and North Hollywood Toyota!

Sep 16, 2015,
I came in twice for timley check up and both times i was helped by albert. not only was he comeptent, he was so professional and kind. I suggest going to him if you need anything... Very fast and perfect service. Well mannered too. If ever you need help with your car Go to him!!

Jul 7, 2017,
The was the best new car buying experience I've ever had! The car I found on the Internet was ready and available at the advertised price, Mr Brandon Basse (Finance Manager)was very Friendly, honest, explained contract thoroughly , simply outstanding, our salesman, Mr Miguel Briones, was very professional courteous and knowledgeable. Everyone we dealt with during our purchase was great to work with and answered all my questions. It was truly a great experience with the car dealership. Thank you!

Jul 2, 2017,
Meecedes the sales attendant that is helping me is friendly, patient, knowledable and kind. All staff were welcoming, knwledgable and accommodating from the start. Car searching and buy can be a fustrating processes but north hollywood toyota has made it a great experience. I'd give you all 10 stars if I could. Thanks again!

Jun 26, 2017,
I like the Service. And my manager is very professional and Honest, I really appreciate that. I've got a car without any problems.

Jun 14, 2017,
Great and timely service at Toyota of North Hollywood. I worked with Rep Alex Castro. He was great at explaining what services I needed and why then getting my car back to me way faster than expected. I have gone to other dealerships for repair and have worked with other reps but I will continue to work with Alex and this team.

May 13, 2017,
Paul was such a pleasure to work with. He was knowledgeable, polite, considerate and so far the most honest used car salesman I have ever met. He was truly helpful from the moment he met us. If you're looking for a used or new car, SEE PAUL!!

Mar 4, 2017,
Very responsive online sales representatives.

Feb 27, 2017,
I usually do not write reviews and was not asked to do so, but I would like to commend North Hollywood Toyota Body shop on doing a excellent job repairing my 2012 Pirus that I picked up 02/23/17. Thanks to Jon Semerdjian for getting it done with a quality touch.

Feb 17, 2017,
Great guys. Excellent service! Miguel really worked with us to get us a new Prius 2. We're really happy campers.

Jan 2, 2017,
5 stars, Miguel Briones really spebt the time to accommodate our needs and excel at providing exellent customer service. We purchased a vehicle that we are really satisfied with in every aspect.

Nov 8, 2016,
Had a great experience with Ralph he made me feel real comfortable thrust the whole process from the initial call and all the way through.never once did I feel like I was just a dollar sign.I reccomend this company and to Ralph being your go to guy. Definently will refer all my friends to get there new or used car and North Hollywood...thanks Ralph

Aug 4, 2016,
Love to goback and do business Yoshira is very helpful great salesman Hats off to all

Jul 14, 2016,
GOOD CUSTOMER SERVICE. QUALITY IN MAINTENANCE SERVICE. FRIENDLY REPRESENTATIVE

Apr 4, 2016,
We are returning customers and liked the deal and service we received on the purchase of our 2007 Camry. On Saturday March 2, 2016 we meet Steve Juarez and he took excellent car of us on the purchase of our new Prius. Very Happy. Thanks

Apr 2, 2016,
My name zhanyingjia, I went to your company purchased a new Toyota Senna van, 陈伟明 prince Dick is a very professional, serious, honest broker today, I am very satisfied with his service and your company, I will introduce more friends to you, Zhugui business is booming, thank you very much.

Mar 23, 2016,
As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.

Mar 1, 2016,
I bought my car from the salesman, Carlos Corea, and he was just outstanding. He made my first time experience of buying a car that much easier. I'm truly fortunate that I walked into the dealership, knowing that I was going to be taken care of by the best. Thank you so much Carlos! My Corolla drives perfectly.

Feb 28, 2016,
My service advisor George was courteous and quick when getting me checked in. The car was ready before they're estimated time.

Feb 25, 2016,
Great experience. Brent is a rock star dealing with insurance claims and exceptional customer service.

Feb 24, 2016,
Mike Pacelli is the key reason I bought a car from NoHo sight unseen. He understands my needs and wants and was able to substantially increased my comfort level to the point I decided to buy a car from him sight unseen from out of State. I paid for my our airfare to fly to LAX to pick up the car. There are numerous dealers I could buy the car from but Mike earned my trust over everyone else. He is a top professional second to none.

Feb 19, 2016,
I love the fact our rep, Luis Gonzalez was attentive, polite and very informative.

Feb 19, 2016,
Great costumer service it's worth the drive and the wait when I have a toyota dealer down the street from my house but the service doesn't compared to the one North Hollywood provides.

Feb 17, 2016,
Excellent customer service and mechanical abilities..job well done!

Feb 14, 2016,
What a great place to buy a car! It was a fantastic experience all around! I had a very knowledgable sales associate who provided amazing customer service and the pricing / deal can't be beat! My other car I bought there in 2008 and I have received the best service / customer service ever since - was excited to get another car from here. I highly recommend Toyota of North Hollywood!

Feb 13, 2016,
Willy Moreno was very helpful and efficient at Toyota North Hollywood. He checked me in quickly, explained what would be done. He called me when the car was ready and everything was ready to go when I went to pick up my car.

Feb 12, 2016,
Excellent service! All of my questions were answered and Paul made me feel at ease about the unexpected car service that I needed.

Feb 9, 2016,
Paul helped me. As usual, he was friendly and provided me with complete information regarding the service I'd come in for as well as upcoming preventative work. He also volunteered to set up a reminder for an appointment for the next scheduled work.

Feb 6, 2016,
This was the best leasing experience I have ever had. Both Ben (in Internet sales) and George Assatouri were great in helping me find the car that I needed!

Jan 27, 2016,
George M. took great care of me-- I was in and out in less than 2 hours for my 30K maintenance, and was told exactly everything I needed to know. Easy and professional.

Jan 21, 2016,
Ask for Albert Mejia! When he makes promises that your oil change will take at least an hour, he over delivers rather than under delivers. He's awesome and treats me like family.

Dec 23, 2015,
Paul and the gentleman handling the service on my car were both great - they were honest, helpful, and understanding of my financial situation. Paul gave me options and recommendations to help me make the best choice for my Prius. I will be returning to North Hollywood Toyota for all my service needs in the future!

Dec 15, 2015,
Each time that I come in to Toyota of North Hollywood, either to have my car serviced or if I have some sort of problem with my car, Julio Flores takes excellent care of me and my car. He's the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whoever is doing the work behind the scenes is also reflecting Julio's attention to detail. I was pleased when I left Toyota and happy to have such caring and careful service.

Dec 2, 2015,
Armani (Internet) and Brandon (finance) are amazing! We had a wonderful experience at North Hollywood Toyota. Thank you for all of your help!!!

Nov 29, 2015,
Trust and Honesty are a few important ingredient we have to have in a relationship Toyota North Hollywood/Mr. Paul Carrasco and his crew and I have a healthy one ..I think.

Nov 24, 2015,
I'm once again very pleased with support and service received at my latest edition visit to Nokomis Toyota. My service person at the counter was simply outstanding. He is a valuable asset and deserves recognition for excellent customer service. Please keep up your good work. Sincerely, Charles Avelar

Nov 19, 2015,
The waiting rooms are pleasant, the bathrooms clean and the service fast. When they take your car, they tell you how long the wait will be, and it is just that long!

Nov 15, 2015,
George provided exceptional service by fully explaining my Prius needs and delivering the car much sooner than I expected. I also got stuck in traffic and was 40 minutes late for my appointment, but George took me in and handled my transaction quickly and professionally with a friendly attitude.

Nov 5, 2015,
Excellent experience with Paul Nieves when leasing my new Prius 2!

Oct 28, 2015,
The staff is great. My son is in North Hollywood and was involved in an accident. I am in Chicago. It was very hard doing things long distance but Richard in the body shop was very communicative and Paul in the service department was very honest. He did not do work on my car that was not needed. Both staff made things much easier for me. I will be sure to have my son return to your dealership for future service.

Oct 24, 2015,
I drove from Moreno Valley for my great deal on my Toyota Camry. i found a great deal on the internet. All i had to do was of course test drive my car and then off to do paperwork which was fairly quick since I was paying cash. I even got a almost complimentary long term service contract.

Oct 18, 2015,
Your service department always does a good job for me. I think Paul Churrasco...the supervisor for Prius...is wonderful he goes out of his way to be helpful, and to deliver my car on time.

Oct 14, 2015,
I had a great time at NoHo Toyota. The experience was wonderful. I will always go back or refer a friend or a family member to go and have the same experience.

Oct 9, 2015,
I trust your service department and I want my 2003 Highlander to last for many more years, I feel it is important to bring it to you every 6 months to keep it in excellent condition. Rating: Excellent

Oct 6, 2015,
As far as the servicing goes, I trust No. Ho. Toyota to take care of my car. However, I must comment on the condition of the waiting room. There were crumbs on the couches and on the floor and there was popcorn on the floor. The only thing available to drink was water and there was a half-eaten donut in the open box left on the coffee table. As I told Gina, the afternoon customers' money is as good as the morning customers' money, yet the morning customers get coffee, popcorn and donuts, while the afternoon customers get water and a dirty waiting room. I do hope that you will do something about this situation.

Oct 4, 2015,
Good and outstanding job. Very professional

Oct 1, 2015,
I am always treated with courtesy and respect. The repairs are done in a timely fashion and the cost always seems to be fair.

Sep 29, 2015,
I had a scheduled maintenance appointment with Willy Moreno this morning, and it was such a wonderful experience. I was greeted with a smile before I even turned into the drive. Everyone was courteous and helpful...and FAST! Thank you to Willy and the Maintenance Team for a great start to my day.

Sep 22, 2015,
My only complaint is the wait time. I made an appointment with one service manager and he was busy for 20 minutes. I STOOD and waited. While another service manger next to him to anxiously wait his next appointment, who was late, but could not help me because I was assigned to another. Silly!

Sep 20, 2015,
Claim was handled promptly and workmanship was excellent.

Sep 19, 2015,
Everyone was great (as usual). The service was fast and exactly as promised.

Sep 17, 2015,
I live in city of San Gabriel, but I don't mind driving all the way to Lankersheim to have my car service. Service is great especially George M. service advisor. No matter how busy their day can be he is always pleasant and courteous.

Sep 16, 2015,
I wouldn't service my car anywhere but Toyota of North Hollywood. The service advisers, cashiers and service technicians are knowledgeable and helpful. Always a great experience.

824 Reviews

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