TESTIMONIALS

Read Our Reviews
Jun 9, 2018,
Just wanted to give a shout- out to Wilmer in the service department. I stopped by this afternoon about 5:15 because my low tire pressure indicator had been lit for 2 days and he cheerfully listened to me, took the car to the service bay, checked out the tire pressure, inflated the low one and had my car ready to roll in 5 minutes. All with a smile. I appreciated his approach especially late in the day on a Friday! ⭐️⭐️⭐️⭐️⭐️
Apr 27, 2018,
I knew what I wanted, I checked out every other Toyota dealer and Notth Hollywood gave me the best deal. The people are great, I was in and out as promised!
Facebook
Apr 24, 2018,
Yes. I got the email
Apr 20, 2018,
We rate our experience purchasing the 2018 Sienna at NH Toyota as excellent. Armani was extremely helpful and patient in describing the overwhelming number of features and settings in our new minivan. Others that we came in contact with were pleasant and professional. We thank NH Toyota for a pleasant experience in purchasing our car.
Apr 18, 2018,
Thanks to Alex Castro for taking great care of me in the Service Department!
Facebook
Apr 13, 2018,
Reliable, courteous and great overall service
Apr 12, 2018,
A Very Special Thank you Raul and Paul. You helped so much in our experience with Our new 2018 Highlander. We appreciate all your hard work!
Apr 9, 2018,
Went in for advertised lease price on a year and the price they quoted for a 2 year was more than twice the price wasted 90 minutes even though we said up front that is why we were there... even though we got our last three cars there we won’t be back!
Facebook
Mar 31, 2018,
My husband and I went to look at the highlander. I wanted an Audi Q5. After seeing the Highlander we didn't only just buy it, we also bought my husband a Prius. Can't believe we left with 2 cars. Everyone that helped us was amazing. Luis Franco was so awesome showing us every car and took us on test drives. He was patient, knowledgeable about all the cars, and very friendly. Cary helped us get approved and got us a great deal. One of our friends sent us to Toyota to see Cary. (Thanks Russ!) We met with Brandon to sign all the papers. He is very funny and explained everything so we understood. Make sure you see him to sign your paperwork. Your missing out if you see anyone else I can't thank Louis, Cary, and Brandon enough for an amazing experience.
Facebook
Feb 22, 2018,
danny and adam are the best parts guys this guys will go extra mile too help you and hard working Salvadorians amrican
Feb 13, 2018,
Thanks for the excellent coustumer service.
Jan 16, 2018,
Very pleasant effecient customer service great & made it happen!
Jan 2, 2018,
An exceptional service from all the staff, starting from the call backs and in person help. I love my new Toyota IM and I owe it all to this amazing team that work hard to make it possible. - Happy car owner!
Dec 23, 2017,
The team at NoHo Toyota is AMAZING. Miguel Briones at Sales searched for months in order to secure the vehicle I wanted. NoHo Toyota came through just in time for the holidays! I will forever recommend them to anyone looking for a reliable team.
Facebook
Dec 20, 2017,
Great, fast and friendly service! Enjoyed working with Armani.
Dec 10, 2017,
Thanks tp and the whole staff for my special early Christmas 💝.your kindness is greatly Appreciated .. to anybody looking to get the best service and top notch sales people Please give tp and North Hollywood Toyota your first stop
Dec 1, 2017,
this place is amazing. qualified and humble staff and almost no wait time. i just noticed my hood latch isnt working. i took the appointment. i reached the place. i go the counter. the serice member come with me to my car and fixed my hood latch lever. thats it. quick and easy.
Google
Aug 16, 2017,
Desire was awesome! She held my car for a few days, no games, vehicle was perfect as advertised, and they made me and my family feel welcome and cared for during the entire purchase. Desire came in on her day off, sold my daughter her first car and made it a special experience for my daughter! Thank you North Hollywood Toyota.
Google
Aug 15, 2017,
I have had a lot of experience with this body shop (unfortunately) and each and every time has been absolutely great. My car always looks fabulous and brand new and the staff are friendly and helpful. I'm glad I get to work with Armando. He is very communicative in letting me know the status of my car and afterward, explaining all that has been done. It's a great body shop.
Aug 9, 2017,
Bought my new 2017 Toyota Corolla a few months back and I couldn't have expected better customer service. Griselda is the person to go to, she was very caring and nice. She made car buying as comfortable as it should be, assuring me that if any point I changed my mind about the car it was okay to let her know. She made sure that my happiness and piece of mind came above her sale! Thank you Griselda, and everyone at Toyota for making car buying as easy as possible!
Google
Aug 9, 2017,
Fantastic place. We have two vehicles. 09 Camry and a 13 Venza. Paul Carrasco has been our service agent for a very long time and is great to deal with. He is always upfront with what needs to be done and does so much to keep us satisfied. Highly recommend Paul and Toyota of North Hollywood
Aug 8, 2017,
I am going to submit a review specifically for Shawn Hineidi, who did a wonderful job. Was very honest, responsive, and patient. I really appreciated his help in this process. The only complaint I had was with Bob in the Finance Department who was completely disorganized, requiring the help of at least 4 other co-workers to do the simple job processes, and who acknowledged being new to me multiple times, but I didn't enjoy being a test dummy for his new job.
Jul 21, 2017,
I went into the dealership feeling unsure about the car buying experience, considering I was ripped off and sold a lemon from West Covina Sage Nissan. Upon my arrival I was greeted by Oscar Castellanos! He was friendly and welcoming. Oscar re-ensured me that my car buying experience would be exceptional at North Hollywood Toyota. And it was just that!!! Oscar took great care of me. It felt like I was buying a car from a family member, cause I trusted that Oscar had my best interest at heart. He made sure I got the perfect car, interest rate and car note. His colleague T.P was helpful too, he entertained us with his jokes which helped the car buying process go a lot faster. Both gentleman have great personalities and excellent customer service. I will come back to purchase another car in the future, in the meantime I have already recommended two of my family to come down and purchase cars at North Hollywood Toyota.
Jul 12, 2017,
I've only used them for their service department. Friendly, professional, competent, well-trained team gives me peace of mind that my Toyota is in good hands. As with all dealers, that level of confidence and trust comes at a price. Note they don't fix tires. Unlike my Ford dealer, this Toyota dealership does not run your vehicle through a wash when they return it to you. Fixed car is great, but fixed car washed and pretty would be better. 4/5, remains my go-to place to get my Toyota repaired.
Google
Jul 7, 2017,
The was the best new car buying experience I've ever had! The car I found on the Internet was ready and available at the advertised price, Mr Brandon Basse (Finance Manager)was very Friendly, honest, explained contract thoroughly , simply outstanding, our salesman, Mr Miguel Briones, was very professional courteous and knowledgeable. Everyone we dealt with during our purchase was great to work with and answered all my questions. It was truly a great experience with the car dealership. Thank you!
Jul 2, 2017,
Meecedes the sales attendant that is helping me is friendly, patient, knowledable and kind. All staff were welcoming, knwledgable and accommodating from the start. Car searching and buy can be a fustrating processes but north hollywood toyota has made it a great experience. I'd give you all 10 stars if I could. Thanks again!
Jun 26, 2017,
I like the Service. And my manager is very professional and Honest, I really appreciate that. I've got a car without any problems.
Jun 25, 2017,
Always professional and accommodating. Thanks for taking such good care of my �
Facebook
Jun 24, 2017,
Shawn and Manny were great! Easy and pleasant experience. Didn't feel pressure to sign and I truly feel like I got a great deal on my first car. Great customer service.
Jun 14, 2017,
Great and timely service at Toyota of North Hollywood. I worked with Rep Alex Castro. He was great at explaining what services I needed and why then getting my car back to me way faster than expected. I have gone to other dealerships for repair and have worked with other reps but I will continue to work with Alex and this team.
May 28, 2017,
I just leased a car yesterday at North Hollywood Toyota and it was a great experience. Everyone was so nice and knowledgeable. I would highly recommend going here the next time you are looking to buy or lease a new or pre-owned car. I loved Daniela Diaz who helped me.
Facebook
May 16, 2017,
Just a quick note to say thank you for excellent service. Alex Castro took care of my car recently and was so helpful, he explained everything clearly, was attentive and prompt, what a relief to have such nice staff to work with.
May 13, 2017,
Paul was such a pleasure to work with. He was knowledgeable, polite, considerate and so far the most honest used car salesman I have ever met. He was truly helpful from the moment he met us. If you're looking for a used or new car, SEE PAUL!!
May 13, 2017,
Paul carrasco gave me an excellent service.. his very helpful.
Facebook
May 10, 2017,
grasias por su asistencia en la adquisicion del veiculo toyota corolla para mi hija jose el vendedor nos asistio muy attento y hamable a nustras necesidades grasias toyota de north hollywood.
May 7, 2017,
North Hollywood sales reps are professional and very curtious. I had a very good experience purchasing my new Prius 2. Both sales rep and finance manager spend time and helped me and answered my questions and extended warranty coverage which I decided to purchase.
Apr 9, 2017,
This is hands down the best car buying experience I have ever had in my entire life. Absolutely no haggling, no pressure. I came in with an internet deal and it was immediately the bottom line price. So awesome. Paul Nieves was my salesman and he made me feel like we are family! Best salesman ever. He is so patient, I was the typical indecisive woman when it comes to color. Dave is the finance person that worked on my loan. He was awesome. One of the nicest! And right when I was about to get cold feet, Paul calmly talked me down from missing out on a great car. He is number one.
Google
Mar 26, 2017,
I've been car shopping for a few weeks, I was initially very pleased w/ Kevin in sales. When I returned, I discovered he'd gone to another dealer, and I'm currently dealing w/ some pushier, stereotypical salesmen. The only reason I'd come back to NOHO Toyota to begin with, was because of the awesome, pressure free shopping experience I had in 2005 w/ Sedric. I'm hoping the experience improves if and when I choose to return. UPDATE: I went back after sharing my concerns w/ management. I was introduced to Rob, who made the process so easy. His easy going style, Bob and Sedric's amazing service redeemed NOHO Toyota overall!
Facebook
Mar 19, 2017,
Bob, the Manager who never leave us from start to finish, Robert who drove us around, Eric who assisted us in filling up the forms and Sedrick the Finance manager who explained everything to us one by one the details of the contract, THANK YOU VERY MUCH, you made us, your customer feel important and comfortable while waiting.
Facebook
Mar 4, 2017,
Very responsive online sales representatives.
Feb 27, 2017,
I usually do not write reviews and was not asked to do so, but I would like to commend North Hollywood Toyota Body shop on doing a excellent job repairing my 2012 Pirus that I picked up 02/23/17. Thanks to Jon Semerdjian for getting it done with a quality touch.
Feb 26, 2017,
Really happy with Luis gonzalez and the financing manager that help us! Both very straight forward and helpful.
Feb 17, 2017,
Great guys. Excellent service! Miguel really worked with us to get us a new Prius 2. We're really happy campers.
Feb 1, 2017,
My husband and I just bought a brand new 2017 SE Camry!!!! The service was phenomenal!! if you are looking into buy a Car, Make sure to ask for Yoshi she is the best she very friendly very humble thank you Yoshi for your excellent service 🙂 🙂 Also Andre in financing super fast and efficient!!
Facebook
Jan 23, 2017,
Mr. Miguel Briones was a very professional sales person. He was very helpful and patient providing our needs to the Tacoma accessories as well as to the financing options. My wife and I had a great experience buying our first truck. The entire staff was very cheerful and friendly. Thank you very much Toyota of North Hollwoodand, will definitely refer friends and family.
Jan 10, 2017,
Shout out to YOSHI for making the impossible, possible for me. Went above and beyond. SIMPLY AMAZING. Definition of a great sales rep 👍🏼
Facebook
Jan 2, 2017,
5 stars, Miguel Briones really spebt the time to accommodate our needs and excel at providing exellent customer service. We purchased a vehicle that we are really satisfied with in every aspect.
Dec 31, 2016,
I received a survey on my recent experience, but uncertain if it went through. This one was back on Mon 12/26/16. While I must say that ever since I've had my 2007 Rav-4, and all the service technicians are very customer service oriented and knowledgeable, Wong seems to take it above and beyond. A welcome addition to the Noho Toyota Service Dept. Even when I'm just waiting my turn while other patrons are dealing with him, I had noticed that they migrate to him. I find it fascinating how some of them will even tell him their life story. He's very knowledgeable with my vehicle, remembers me and the service that was done to my car overall, makes suggested recommendations without being pushy, and does his best to make my vehicle last as long as possible. I don't want to say clone him, as every technician there brings something unique to the table, but he's definitely a great asset to the team!
Nov 8, 2016,
Had a great experience with Ralph he made me feel real comfortable thrust the whole process from the initial call and all the way through.never once did I feel like I was just a dollar sign.I reccomend this company and to Ralph being your go to guy. Definently will refer all my friends to get there new or used car and North Hollywood...thanks Ralph
Nov 4, 2016,
All three Edmunds listings sold before arrival at dealership. No Problem. We quickly reviewed the massive inventory; found no match, as I knew exactly what I want. The sales rep (Armani) used the internal Toyota Search and found a match close by. Completed negotiations during the next 90 minutes. Dealership honored the Edmunds prices (including expiring manufacturer rebate) -- though had to wait for Toyota stop-sale order to be lifted. Everything went perfectly. Drove my new car home tonight.
Edmunds Visitor Dealer Reviews (Sales)
Oct 17, 2016,
Tengo 4 Años siendo cliente de Toyota y se an portado Como una familia , excelente servicio y ayuda al cliente , gracias Toyota #1
Facebook
Sep 24, 2016,
Exelente atención de los empleados muy amables todos tratan de ayudarte siepre .
Facebook
Sep 23, 2016,
I have purchased 2 vehicles from North Hollywood Toyota. They have always done a great job and given me a fair price. I also service with them. I'm back on the market now and will most likely purchase from them again.
Edmunds Visitor Dealer Reviews (Sales)
Sep 2, 2016,
Hands down the best group of used sales professionals I have dealt with in the car Industry for over twelve years. Honest, Forthright and no bait and switch. I would highly recommend this used dealership to anyone looking for a pre-owned Toyota or other models they may carry. I don't say this lightly having worked in finance for years they are The exception to The rule.
Aug 4, 2016,
Love to goback and do business Yoshira is very helpful great salesman Hats off to all
Jul 31, 2016,
Now hiring Financial Representatives Looking for 10 people for office work Part-time full- time positions Requirements: At least 18 year old Clean criminal record Work permit are considered Location: North Hollywood Hours: Monday-Sunday 8:00am- 8:00pm If interested please call for an interview ask for Vince or Jeidi Phone: 818-515-1841 818-470-5079
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Jul 24, 2016,
Had a great buying experience at NoHo Toyota! Homy, our salesperson was authentic and we truly felt he was someone we could trust. We didn't get the old snaky salesperson song and dance. The process was straight forward and our choices were presented to us clearly. It was also great they they were TrueCar.com certified. We got a good deal!
Jul 14, 2016,
GOOD CUSTOMER SERVICE. QUALITY IN MAINTENANCE SERVICE. FRIENDLY REPRESENTATIVE
Jun 10, 2016,
Everyone is nice and very helpful at this dealership.
Apr 4, 2016,
We are returning customers and liked the deal and service we received on the purchase of our 2007 Camry. On Saturday March 2, 2016 we meet Steve Juarez and he took excellent car of us on the purchase of our new Prius. Very Happy. Thanks
Apr 3, 2016,
My experience with North Hollywood Toyota was amazing. They quoted me a great TrueCar price and that was the price I paid !
Apr 2, 2016,
My name zhanyingjia, I went to your company purchased a new Toyota Senna van, 陈伟明 prince Dick is a very professional, serious, honest broker today, I am very satisfied with his service and your company, I will introduce more friends to you, Zhugui business is booming, thank you very much.
Mar 31, 2016,
The sales person Paul was very helpful, and gave me a great deal. He explained the benefits of Toyota Care, and help me choose a car which fit my needs.
Mar 23, 2016,
As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.
Mar 13, 2016,
Adam, Eric, and Brandon are awesome! Salesman Adam went above and beyond. I drove 10 hours to this dealership. The smoothest car purchase ever!!
Mar 1, 2016,
I bought my car from the salesman, Carlos Corea, and he was just outstanding. He made my first time experience of buying a car that much easier. I'm truly fortunate that I walked into the dealership, knowing that I was going to be taken care of by the best. Thank you so much Carlos! My Corolla drives perfectly.
Feb 29, 2016,
Brent in service was amazing to deal with. His customer service was the best I have gotten at Toyota. He returns calls promptly. I dealt with Brent after my first try to have the trunk situation fixed. I had to bring my car back and had the pleasure of dealing with Brent. This guy is great!
Feb 28, 2016,
My service advisor George was courteous and quick when getting me checked in. The car was ready before they're estimated time.
Feb 27, 2016,
No hassle purchase salesman was great and Cedric in finance saved me allot of money.this is my 2nd vehicle from this dealership
Feb 25, 2016,
Great experience. Brent is a rock star dealing with insurance claims and exceptional customer service.
Feb 25, 2016,
appreciated that they were communicating with me and taking care of the situation.
Feb 24, 2016,
Mike Pacelli is the key reason I bought a car from NoHo sight unseen. He understands my needs and wants and was able to substantially increased my comfort level to the point I decided to buy a car from him sight unseen from out of State. I paid for my our airfare to fly to LAX to pick up the car. There are numerous dealers I could buy the car from but Mike earned my trust over everyone else. He is a top professional second to none.
Feb 23, 2016,
Very well done by the Body Shop. Armando and the women at the front desk were great to deal with.
Feb 19, 2016,
I love the fact our rep, Luis Gonzalez was attentive, polite and very informative.
Feb 19, 2016,
Douglas Velasco, in the service dept, is phenomenal. Great employee and very awesome customer service. Cheers to that dude, you have a great person working for you. If he's not a manager yet, he will be one day.
Feb 19, 2016,
Great costumer service it's worth the drive and the wait when I have a toyota dealer down the street from my house but the service doesn't compared to the one North Hollywood provides.
Feb 19, 2016,
Bret in the service drive was adorable and helpful and he worked with me. I'm extremely happy about his service
Feb 17, 2016,
Excellent customer service and mechanical abilities..job well done!
Feb 17, 2016,
Amazing staff. They truly go out of their way to make sure the client is happy and satisfied.
Feb 14, 2016,
What a great place to buy a car! It was a fantastic experience all around! I had a very knowledgable sales associate who provided amazing customer service and the pricing / deal can't be beat! My other car I bought there in 2008 and I have received the best service / customer service ever since - was excited to get another car from here. I highly recommend Toyota of North Hollywood!
Feb 13, 2016,
excellent customer service., i have been patronizing Toyota for 6 consecutive years and maintaining still a professional agent like Mr Paul Nieves & Mr Sedrick., Indeed, i will refer your good office to all my friends & relatives. Godbless & continue to help people...
Feb 13, 2016,
Willy Moreno was very helpful and efficient at Toyota North Hollywood. He checked me in quickly, explained what would be done. He called me when the car was ready and everything was ready to go when I went to pick up my car.
Feb 12, 2016,
The best customer service, I have so far ever, you guys are wonderful. Thanks for everything.
Feb 12, 2016,
Excellent service! All of my questions were answered and Paul made me feel at ease about the unexpected car service that I needed.
Feb 11, 2016,
Albert was terrific at scheduling me in and getting efficient shuttle service. The work was completed quickly. Good job Toyota!
Feb 9, 2016,
Paul helped me. As usual, he was friendly and provided me with complete information regarding the service I'd come in for as well as upcoming preventative work. He also volunteered to set up a reminder for an appointment for the next scheduled work.
Feb 7, 2016,
It will be better if the scheduled maintenance report has a more detailed information. I had my previous scheduled maintenance a few months ago at Keyes in Van Nuys and their report is much more informative. And with Green, Yellow, Red levels on the condition of the different parts of the car. If North Hollywood can have the same detailed report then it will be a much better experience.
Feb 6, 2016,
This was the best leasing experience I have ever had. Both Ben (in Internet sales) and George Assatouri were great in helping me find the car that I needed!
Feb 5, 2016,
Paul never fails to provide excellent customer service. I will always request him as my service manager as he has won my trust.
Jan 27, 2016,
George M. took great care of me-- I was in and out in less than 2 hours for my 30K maintenance, and was told exactly everything I needed to know. Easy and professional.
Jan 27, 2016,
As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.
Jan 21, 2016,
Ask for Albert Mejia! When he makes promises that your oil change will take at least an hour, he over delivers rather than under delivers. He's awesome and treats me like family.
Jan 1, 2016,
Mr. Paul Carrasco, a service manager in the Service Dept., is always prompt, courteous, and professional, so it's always a pleasure for me to bring in my leased car for the Toyota Care checkups and maintenance.
Dec 23, 2015,
Paul and the gentleman handling the service on my car were both great - they were honest, helpful, and understanding of my financial situation. Paul gave me options and recommendations to help me make the best choice for my Prius. I will be returning to North Hollywood Toyota for all my service needs in the future!
Dec 17, 2015,
Wanted to take the time to praise the work Julio did in taking care of my needs when I brought my car in for new tires last week. He was thorough and attentive in answering all my questions. I cannot thank him enough.
Dec 15, 2015,
Each time that I come in to Toyota of North Hollywood, either to have my car serviced or if I have some sort of problem with my car, Julio Flores takes excellent care of me and my car. He's the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whoever is doing the work behind the scenes is also reflecting Julio's attention to detail. I was pleased when I left Toyota and happy to have such caring and careful service.
Dec 15, 2015,
Each time that I come in to Toyota of North Hollywood, either to service my car or if I have some sort of problem with me car, Julio Flores takes excellent care of me and my car. He's not the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whomever is doing the work behind the scenes is also reflecting the caliber of Julio. I was pleased when I left Toyota and happy to have such caring and careful service.
Dec 2, 2015,
Armani (Internet) and Brandon (finance) are amazing! We had a wonderful experience at North Hollywood Toyota. Thank you for all of your help!!!
Nov 30, 2015,
Great friendly people, great service Regarding use or new cars the service is always the same.
Nov 29, 2015,
Trust and Honesty are a few important ingredient we have to have in a relationship Toyota North Hollywood/Mr. Paul Carrasco and his crew and I have a healthy one ..I think.
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TESTIMONIALS

Read Our Reviews
Jun 9, 2018,
Just wanted to give a shout- out to Wilmer in the service department. I stopped by this afternoon about 5:15 because my low tire pressure indicator had been lit for 2 days and he cheerfully listened to me, took the car to the service bay, checked out the tire pressure, inflated the low one and had my car ready to roll in 5 minutes. All with a smile. I appreciated his approach especially late in the day on a Friday! ⭐️⭐️⭐️⭐️⭐️
Apr 27, 2018,
I knew what I wanted, I checked out every other Toyota dealer and Notth Hollywood gave me the best deal. The people are great, I was in and out as promised!
Facebook
Apr 24, 2018,
Yes. I got the email
Apr 20, 2018,
We rate our experience purchasing the 2018 Sienna at NH Toyota as excellent. Armani was extremely helpful and patient in describing the overwhelming number of features and settings in our new minivan. Others that we came in contact with were pleasant and professional. We thank NH Toyota for a pleasant experience in purchasing our car.
Apr 18, 2018,
Thanks to Alex Castro for taking great care of me in the Service Department!
Facebook
Apr 13, 2018,
Reliable, courteous and great overall service
Apr 12, 2018,
A Very Special Thank you Raul and Paul. You helped so much in our experience with Our new 2018 Highlander. We appreciate all your hard work!
Apr 9, 2018,
Went in for advertised lease price on a year and the price they quoted for a 2 year was more than twice the price wasted 90 minutes even though we said up front that is why we were there... even though we got our last three cars there we won’t be back!
Facebook
Mar 31, 2018,
My husband and I went to look at the highlander. I wanted an Audi Q5. After seeing the Highlander we didn't only just buy it, we also bought my husband a Prius. Can't believe we left with 2 cars. Everyone that helped us was amazing. Luis Franco was so awesome showing us every car and took us on test drives. He was patient, knowledgeable about all the cars, and very friendly. Cary helped us get approved and got us a great deal. One of our friends sent us to Toyota to see Cary. (Thanks Russ!) We met with Brandon to sign all the papers. He is very funny and explained everything so we understood. Make sure you see him to sign your paperwork. Your missing out if you see anyone else I can't thank Louis, Cary, and Brandon enough for an amazing experience.
Facebook
Feb 22, 2018,
danny and adam are the best parts guys this guys will go extra mile too help you and hard working Salvadorians amrican
Feb 13, 2018,
Thanks for the excellent coustumer service.
Jan 16, 2018,
Very pleasant effecient customer service great & made it happen!
Jan 2, 2018,
An exceptional service from all the staff, starting from the call backs and in person help. I love my new Toyota IM and I owe it all to this amazing team that work hard to make it possible. - Happy car owner!
Dec 23, 2017,
The team at NoHo Toyota is AMAZING. Miguel Briones at Sales searched for months in order to secure the vehicle I wanted. NoHo Toyota came through just in time for the holidays! I will forever recommend them to anyone looking for a reliable team.
Facebook
Dec 20, 2017,
Great, fast and friendly service! Enjoyed working with Armani.
Dec 10, 2017,
Thanks tp and the whole staff for my special early Christmas 💝.your kindness is greatly Appreciated .. to anybody looking to get the best service and top notch sales people Please give tp and North Hollywood Toyota your first stop
Dec 1, 2017,
this place is amazing. qualified and humble staff and almost no wait time. i just noticed my hood latch isnt working. i took the appointment. i reached the place. i go the counter. the serice member come with me to my car and fixed my hood latch lever. thats it. quick and easy.
Google
Aug 16, 2017,
Desire was awesome! She held my car for a few days, no games, vehicle was perfect as advertised, and they made me and my family feel welcome and cared for during the entire purchase. Desire came in on her day off, sold my daughter her first car and made it a special experience for my daughter! Thank you North Hollywood Toyota.
Google
Aug 15, 2017,
I have had a lot of experience with this body shop (unfortunately) and each and every time has been absolutely great. My car always looks fabulous and brand new and the staff are friendly and helpful. I'm glad I get to work with Armando. He is very communicative in letting me know the status of my car and afterward, explaining all that has been done. It's a great body shop.
Aug 9, 2017,
Bought my new 2017 Toyota Corolla a few months back and I couldn't have expected better customer service. Griselda is the person to go to, she was very caring and nice. She made car buying as comfortable as it should be, assuring me that if any point I changed my mind about the car it was okay to let her know. She made sure that my happiness and piece of mind came above her sale! Thank you Griselda, and everyone at Toyota for making car buying as easy as possible!
Google
Aug 9, 2017,
Fantastic place. We have two vehicles. 09 Camry and a 13 Venza. Paul Carrasco has been our service agent for a very long time and is great to deal with. He is always upfront with what needs to be done and does so much to keep us satisfied. Highly recommend Paul and Toyota of North Hollywood
Aug 8, 2017,
I am going to submit a review specifically for Shawn Hineidi, who did a wonderful job. Was very honest, responsive, and patient. I really appreciated his help in this process. The only complaint I had was with Bob in the Finance Department who was completely disorganized, requiring the help of at least 4 other co-workers to do the simple job processes, and who acknowledged being new to me multiple times, but I didn't enjoy being a test dummy for his new job.
Jul 21, 2017,
I went into the dealership feeling unsure about the car buying experience, considering I was ripped off and sold a lemon from West Covina Sage Nissan. Upon my arrival I was greeted by Oscar Castellanos! He was friendly and welcoming. Oscar re-ensured me that my car buying experience would be exceptional at North Hollywood Toyota. And it was just that!!! Oscar took great care of me. It felt like I was buying a car from a family member, cause I trusted that Oscar had my best interest at heart. He made sure I got the perfect car, interest rate and car note. His colleague T.P was helpful too, he entertained us with his jokes which helped the car buying process go a lot faster. Both gentleman have great personalities and excellent customer service. I will come back to purchase another car in the future, in the meantime I have already recommended two of my family to come down and purchase cars at North Hollywood Toyota.
Jul 12, 2017,
I've only used them for their service department. Friendly, professional, competent, well-trained team gives me peace of mind that my Toyota is in good hands. As with all dealers, that level of confidence and trust comes at a price. Note they don't fix tires. Unlike my Ford dealer, this Toyota dealership does not run your vehicle through a wash when they return it to you. Fixed car is great, but fixed car washed and pretty would be better. 4/5, remains my go-to place to get my Toyota repaired.
Google
Jul 7, 2017,
The was the best new car buying experience I've ever had! The car I found on the Internet was ready and available at the advertised price, Mr Brandon Basse (Finance Manager)was very Friendly, honest, explained contract thoroughly , simply outstanding, our salesman, Mr Miguel Briones, was very professional courteous and knowledgeable. Everyone we dealt with during our purchase was great to work with and answered all my questions. It was truly a great experience with the car dealership. Thank you!
Jul 2, 2017,
Meecedes the sales attendant that is helping me is friendly, patient, knowledable and kind. All staff were welcoming, knwledgable and accommodating from the start. Car searching and buy can be a fustrating processes but north hollywood toyota has made it a great experience. I'd give you all 10 stars if I could. Thanks again!
Jun 26, 2017,
I like the Service. And my manager is very professional and Honest, I really appreciate that. I've got a car without any problems.
Jun 25, 2017,
Always professional and accommodating. Thanks for taking such good care of my �
Facebook
Jun 24, 2017,
Shawn and Manny were great! Easy and pleasant experience. Didn't feel pressure to sign and I truly feel like I got a great deal on my first car. Great customer service.
Jun 14, 2017,
Great and timely service at Toyota of North Hollywood. I worked with Rep Alex Castro. He was great at explaining what services I needed and why then getting my car back to me way faster than expected. I have gone to other dealerships for repair and have worked with other reps but I will continue to work with Alex and this team.
May 28, 2017,
I just leased a car yesterday at North Hollywood Toyota and it was a great experience. Everyone was so nice and knowledgeable. I would highly recommend going here the next time you are looking to buy or lease a new or pre-owned car. I loved Daniela Diaz who helped me.
Facebook
May 16, 2017,
Just a quick note to say thank you for excellent service. Alex Castro took care of my car recently and was so helpful, he explained everything clearly, was attentive and prompt, what a relief to have such nice staff to work with.
May 13, 2017,
Paul was such a pleasure to work with. He was knowledgeable, polite, considerate and so far the most honest used car salesman I have ever met. He was truly helpful from the moment he met us. If you're looking for a used or new car, SEE PAUL!!
May 13, 2017,
Paul carrasco gave me an excellent service.. his very helpful.
Facebook
May 10, 2017,
grasias por su asistencia en la adquisicion del veiculo toyota corolla para mi hija jose el vendedor nos asistio muy attento y hamable a nustras necesidades grasias toyota de north hollywood.
May 7, 2017,
North Hollywood sales reps are professional and very curtious. I had a very good experience purchasing my new Prius 2. Both sales rep and finance manager spend time and helped me and answered my questions and extended warranty coverage which I decided to purchase.
Apr 9, 2017,
This is hands down the best car buying experience I have ever had in my entire life. Absolutely no haggling, no pressure. I came in with an internet deal and it was immediately the bottom line price. So awesome. Paul Nieves was my salesman and he made me feel like we are family! Best salesman ever. He is so patient, I was the typical indecisive woman when it comes to color. Dave is the finance person that worked on my loan. He was awesome. One of the nicest! And right when I was about to get cold feet, Paul calmly talked me down from missing out on a great car. He is number one.
Google
Mar 26, 2017,
I've been car shopping for a few weeks, I was initially very pleased w/ Kevin in sales. When I returned, I discovered he'd gone to another dealer, and I'm currently dealing w/ some pushier, stereotypical salesmen. The only reason I'd come back to NOHO Toyota to begin with, was because of the awesome, pressure free shopping experience I had in 2005 w/ Sedric. I'm hoping the experience improves if and when I choose to return. UPDATE: I went back after sharing my concerns w/ management. I was introduced to Rob, who made the process so easy. His easy going style, Bob and Sedric's amazing service redeemed NOHO Toyota overall!
Facebook
Mar 19, 2017,
Bob, the Manager who never leave us from start to finish, Robert who drove us around, Eric who assisted us in filling up the forms and Sedrick the Finance manager who explained everything to us one by one the details of the contract, THANK YOU VERY MUCH, you made us, your customer feel important and comfortable while waiting.
Facebook
Mar 4, 2017,
Very responsive online sales representatives.
Feb 27, 2017,
I usually do not write reviews and was not asked to do so, but I would like to commend North Hollywood Toyota Body shop on doing a excellent job repairing my 2012 Pirus that I picked up 02/23/17. Thanks to Jon Semerdjian for getting it done with a quality touch.
Feb 26, 2017,
Really happy with Luis gonzalez and the financing manager that help us! Both very straight forward and helpful.
Feb 17, 2017,
Great guys. Excellent service! Miguel really worked with us to get us a new Prius 2. We're really happy campers.
Feb 1, 2017,
My husband and I just bought a brand new 2017 SE Camry!!!! The service was phenomenal!! if you are looking into buy a Car, Make sure to ask for Yoshi she is the best she very friendly very humble thank you Yoshi for your excellent service 🙂 🙂 Also Andre in financing super fast and efficient!!
Facebook
Jan 23, 2017,
Mr. Miguel Briones was a very professional sales person. He was very helpful and patient providing our needs to the Tacoma accessories as well as to the financing options. My wife and I had a great experience buying our first truck. The entire staff was very cheerful and friendly. Thank you very much Toyota of North Hollwoodand, will definitely refer friends and family.
Jan 10, 2017,
Shout out to YOSHI for making the impossible, possible for me. Went above and beyond. SIMPLY AMAZING. Definition of a great sales rep 👍🏼
Facebook
Jan 2, 2017,
5 stars, Miguel Briones really spebt the time to accommodate our needs and excel at providing exellent customer service. We purchased a vehicle that we are really satisfied with in every aspect.
Dec 31, 2016,
I received a survey on my recent experience, but uncertain if it went through. This one was back on Mon 12/26/16. While I must say that ever since I've had my 2007 Rav-4, and all the service technicians are very customer service oriented and knowledgeable, Wong seems to take it above and beyond. A welcome addition to the Noho Toyota Service Dept. Even when I'm just waiting my turn while other patrons are dealing with him, I had noticed that they migrate to him. I find it fascinating how some of them will even tell him their life story. He's very knowledgeable with my vehicle, remembers me and the service that was done to my car overall, makes suggested recommendations without being pushy, and does his best to make my vehicle last as long as possible. I don't want to say clone him, as every technician there brings something unique to the table, but he's definitely a great asset to the team!
Nov 8, 2016,
Had a great experience with Ralph he made me feel real comfortable thrust the whole process from the initial call and all the way through.never once did I feel like I was just a dollar sign.I reccomend this company and to Ralph being your go to guy. Definently will refer all my friends to get there new or used car and North Hollywood...thanks Ralph
Nov 4, 2016,
All three Edmunds listings sold before arrival at dealership. No Problem. We quickly reviewed the massive inventory; found no match, as I knew exactly what I want. The sales rep (Armani) used the internal Toyota Search and found a match close by. Completed negotiations during the next 90 minutes. Dealership honored the Edmunds prices (including expiring manufacturer rebate) -- though had to wait for Toyota stop-sale order to be lifted. Everything went perfectly. Drove my new car home tonight.
Edmunds Visitor Dealer Reviews (Sales)
Oct 17, 2016,
Tengo 4 Años siendo cliente de Toyota y se an portado Como una familia , excelente servicio y ayuda al cliente , gracias Toyota #1
Facebook
Sep 24, 2016,
Exelente atención de los empleados muy amables todos tratan de ayudarte siepre .
Facebook
Sep 23, 2016,
I have purchased 2 vehicles from North Hollywood Toyota. They have always done a great job and given me a fair price. I also service with them. I'm back on the market now and will most likely purchase from them again.
Edmunds Visitor Dealer Reviews (Sales)
Sep 2, 2016,
Hands down the best group of used sales professionals I have dealt with in the car Industry for over twelve years. Honest, Forthright and no bait and switch. I would highly recommend this used dealership to anyone looking for a pre-owned Toyota or other models they may carry. I don't say this lightly having worked in finance for years they are The exception to The rule.
Aug 4, 2016,
Love to goback and do business Yoshira is very helpful great salesman Hats off to all
Jul 31, 2016,
Now hiring Financial Representatives Looking for 10 people for office work Part-time full- time positions Requirements: At least 18 year old Clean criminal record Work permit are considered Location: North Hollywood Hours: Monday-Sunday 8:00am- 8:00pm If interested please call for an interview ask for Vince or Jeidi Phone: 818-515-1841 818-470-5079
Facebook
Jul 24, 2016,
Had a great buying experience at NoHo Toyota! Homy, our salesperson was authentic and we truly felt he was someone we could trust. We didn't get the old snaky salesperson song and dance. The process was straight forward and our choices were presented to us clearly. It was also great they they were TrueCar.com certified. We got a good deal!
Jul 14, 2016,
GOOD CUSTOMER SERVICE. QUALITY IN MAINTENANCE SERVICE. FRIENDLY REPRESENTATIVE
Jun 10, 2016,
Everyone is nice and very helpful at this dealership.
Apr 4, 2016,
We are returning customers and liked the deal and service we received on the purchase of our 2007 Camry. On Saturday March 2, 2016 we meet Steve Juarez and he took excellent car of us on the purchase of our new Prius. Very Happy. Thanks
Apr 3, 2016,
My experience with North Hollywood Toyota was amazing. They quoted me a great TrueCar price and that was the price I paid !
Apr 2, 2016,
My name zhanyingjia, I went to your company purchased a new Toyota Senna van, 陈伟明 prince Dick is a very professional, serious, honest broker today, I am very satisfied with his service and your company, I will introduce more friends to you, Zhugui business is booming, thank you very much.
Mar 31, 2016,
The sales person Paul was very helpful, and gave me a great deal. He explained the benefits of Toyota Care, and help me choose a car which fit my needs.
Mar 23, 2016,
As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.
Mar 13, 2016,
Adam, Eric, and Brandon are awesome! Salesman Adam went above and beyond. I drove 10 hours to this dealership. The smoothest car purchase ever!!
Mar 1, 2016,
I bought my car from the salesman, Carlos Corea, and he was just outstanding. He made my first time experience of buying a car that much easier. I'm truly fortunate that I walked into the dealership, knowing that I was going to be taken care of by the best. Thank you so much Carlos! My Corolla drives perfectly.
Feb 29, 2016,
Brent in service was amazing to deal with. His customer service was the best I have gotten at Toyota. He returns calls promptly. I dealt with Brent after my first try to have the trunk situation fixed. I had to bring my car back and had the pleasure of dealing with Brent. This guy is great!
Feb 28, 2016,
My service advisor George was courteous and quick when getting me checked in. The car was ready before they're estimated time.
Feb 27, 2016,
No hassle purchase salesman was great and Cedric in finance saved me allot of money.this is my 2nd vehicle from this dealership
Feb 25, 2016,
Great experience. Brent is a rock star dealing with insurance claims and exceptional customer service.
Feb 25, 2016,
appreciated that they were communicating with me and taking care of the situation.
Feb 24, 2016,
Mike Pacelli is the key reason I bought a car from NoHo sight unseen. He understands my needs and wants and was able to substantially increased my comfort level to the point I decided to buy a car from him sight unseen from out of State. I paid for my our airfare to fly to LAX to pick up the car. There are numerous dealers I could buy the car from but Mike earned my trust over everyone else. He is a top professional second to none.
Feb 23, 2016,
Very well done by the Body Shop. Armando and the women at the front desk were great to deal with.
Feb 19, 2016,
I love the fact our rep, Luis Gonzalez was attentive, polite and very informative.
Feb 19, 2016,
Douglas Velasco, in the service dept, is phenomenal. Great employee and very awesome customer service. Cheers to that dude, you have a great person working for you. If he's not a manager yet, he will be one day.
Feb 19, 2016,
Great costumer service it's worth the drive and the wait when I have a toyota dealer down the street from my house but the service doesn't compared to the one North Hollywood provides.
Feb 19, 2016,
Bret in the service drive was adorable and helpful and he worked with me. I'm extremely happy about his service
Feb 17, 2016,
Excellent customer service and mechanical abilities..job well done!
Feb 17, 2016,
Amazing staff. They truly go out of their way to make sure the client is happy and satisfied.
Feb 14, 2016,
What a great place to buy a car! It was a fantastic experience all around! I had a very knowledgable sales associate who provided amazing customer service and the pricing / deal can't be beat! My other car I bought there in 2008 and I have received the best service / customer service ever since - was excited to get another car from here. I highly recommend Toyota of North Hollywood!
Feb 13, 2016,
excellent customer service., i have been patronizing Toyota for 6 consecutive years and maintaining still a professional agent like Mr Paul Nieves & Mr Sedrick., Indeed, i will refer your good office to all my friends & relatives. Godbless & continue to help people...
Feb 13, 2016,
Willy Moreno was very helpful and efficient at Toyota North Hollywood. He checked me in quickly, explained what would be done. He called me when the car was ready and everything was ready to go when I went to pick up my car.
Feb 12, 2016,
The best customer service, I have so far ever, you guys are wonderful. Thanks for everything.
Feb 12, 2016,
Excellent service! All of my questions were answered and Paul made me feel at ease about the unexpected car service that I needed.
Feb 11, 2016,
Albert was terrific at scheduling me in and getting efficient shuttle service. The work was completed quickly. Good job Toyota!
Feb 9, 2016,
Paul helped me. As usual, he was friendly and provided me with complete information regarding the service I'd come in for as well as upcoming preventative work. He also volunteered to set up a reminder for an appointment for the next scheduled work.
Feb 7, 2016,
It will be better if the scheduled maintenance report has a more detailed information. I had my previous scheduled maintenance a few months ago at Keyes in Van Nuys and their report is much more informative. And with Green, Yellow, Red levels on the condition of the different parts of the car. If North Hollywood can have the same detailed report then it will be a much better experience.
Feb 6, 2016,
This was the best leasing experience I have ever had. Both Ben (in Internet sales) and George Assatouri were great in helping me find the car that I needed!
Feb 5, 2016,
Paul never fails to provide excellent customer service. I will always request him as my service manager as he has won my trust.
Jan 27, 2016,
George M. took great care of me-- I was in and out in less than 2 hours for my 30K maintenance, and was told exactly everything I needed to know. Easy and professional.
Jan 27, 2016,
As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.
Jan 21, 2016,
Ask for Albert Mejia! When he makes promises that your oil change will take at least an hour, he over delivers rather than under delivers. He's awesome and treats me like family.
Jan 1, 2016,
Mr. Paul Carrasco, a service manager in the Service Dept., is always prompt, courteous, and professional, so it's always a pleasure for me to bring in my leased car for the Toyota Care checkups and maintenance.
Dec 23, 2015,
Paul and the gentleman handling the service on my car were both great - they were honest, helpful, and understanding of my financial situation. Paul gave me options and recommendations to help me make the best choice for my Prius. I will be returning to North Hollywood Toyota for all my service needs in the future!
Dec 17, 2015,
Wanted to take the time to praise the work Julio did in taking care of my needs when I brought my car in for new tires last week. He was thorough and attentive in answering all my questions. I cannot thank him enough.
Dec 15, 2015,
Each time that I come in to Toyota of North Hollywood, either to have my car serviced or if I have some sort of problem with my car, Julio Flores takes excellent care of me and my car. He's the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whoever is doing the work behind the scenes is also reflecting Julio's attention to detail. I was pleased when I left Toyota and happy to have such caring and careful service.
Dec 15, 2015,
Each time that I come in to Toyota of North Hollywood, either to service my car or if I have some sort of problem with me car, Julio Flores takes excellent care of me and my car. He's not the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whomever is doing the work behind the scenes is also reflecting the caliber of Julio. I was pleased when I left Toyota and happy to have such caring and careful service.
Dec 2, 2015,
Armani (Internet) and Brandon (finance) are amazing! We had a wonderful experience at North Hollywood Toyota. Thank you for all of your help!!!
Nov 30, 2015,
Great friendly people, great service Regarding use or new cars the service is always the same.
Nov 29, 2015,
Trust and Honesty are a few important ingredient we have to have in a relationship Toyota North Hollywood/Mr. Paul Carrasco and his crew and I have a healthy one ..I think.
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