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I went into the dealership feeling unsure about the car buying experience, considering I was ripped off and sold a lemon from West Covina Sage Nissan. Upon my arrival I was greeted by Oscar Castellanos! He was friendly and welcoming. Oscar re-ensured me that my car buying experience would be exceptional at North Hollywood Toyota. And it was just that!!! Oscar took great care of me. It felt like I was buying a car from a family member, cause I trusted that Oscar had my best interest at heart. He made sure I got the perfect car, interest rate and car note. His colleague T.P was helpful too, he entertained us with his jokes which helped the car buying process go a lot faster. Both gentleman have great personalities and excellent customer service. I will come back to purchase another car in the future, in the meantime I have already recommended two of my family to come down and purchase cars at North Hollywood Toyota.

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Shawn and Manny were great! Easy and pleasant experience. Didn't feel pressure to sign and I truly feel like I got a great deal on my first car. Great customer service.

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Just a quick note to say thank you for excellent service. Alex Castro took care of my car recently and was so helpful, he explained everything clearly, was attentive and prompt, what a relief to have such nice staff to work with.

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grasias por su asistencia en la adquisicion del veiculo toyota corolla para mi hija jose el vendedor nos asistio muy attento y hamable a nustras necesidades grasias toyota de north hollywood.

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North Hollywood sales reps are professional and very curtious. I had a very good experience purchasing my new Prius 2. Both sales rep and finance manager spend time and helped me and answered my questions and extended warranty coverage which I decided to purchase.

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Really happy with Luis gonzalez and the financing manager that help us! Both very straight forward and helpful.

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Mr. Miguel Briones was a very professional sales person. He was very helpful and patient providing our needs to the Tacoma accessories as well as to the financing options. My wife and I had a great experience buying our first truck. The entire staff was very cheerful and friendly. Thank you very much Toyota of North Hollwoodand, will definitely refer friends and family.

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I received a survey on my recent experience, but uncertain if it went through. This one was back on Mon 12/26/16. While I must say that ever since I've had my 2007 Rav-4, and all the service technicians are very customer service oriented and knowledgeable, Wong seems to take it above and beyond. A welcome addition to the Noho Toyota Service Dept. Even when I'm just waiting my turn while other patrons are dealing with him, I had noticed that they migrate to him. I find it fascinating how some of them will even tell him their life story. He's very knowledgeable with my vehicle, remembers me and the service that was done to my car overall, makes suggested recommendations without being pushy, and does his best to make my vehicle last as long as possible. I don't want to say clone him, as every technician there brings something unique to the table, but he's definitely a great asset to the team!

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Hands down the best group of used sales professionals I have dealt with in the car Industry for over twelve years. Honest, Forthright and no bait and switch. I would highly recommend this used dealership to anyone looking for a pre-owned Toyota or other models they may carry. I don't say this lightly having worked in finance for years they are The exception to The rule.

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Had a great buying experience at NoHo Toyota! Homy, our salesperson was authentic and we truly felt he was someone we could trust. We didn't get the old snaky salesperson song and dance. The process was straight forward and our choices were presented to us clearly. It was also great they they were TrueCar.com certified. We got a good deal!

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Everyone is nice and very helpful at this dealership.

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My experience with North Hollywood Toyota was amazing. They quoted me a great TrueCar price and that was the price I paid !

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The sales person Paul was very helpful, and gave me a great deal. He explained the benefits of Toyota Care, and help me choose a car which fit my needs.

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Adam, Eric, and Brandon are awesome! Salesman Adam went above and beyond. I drove 10 hours to this dealership. The smoothest car purchase ever!!

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Brent in service was amazing to deal with. His customer service was the best I have gotten at Toyota. He returns calls promptly. I dealt with Brent after my first try to have the trunk situation fixed. I had to bring my car back and had the pleasure of dealing with Brent. This guy is great!

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No hassle purchase salesman was great and Cedric in finance saved me allot of money.this is my 2nd vehicle from this dealership

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appreciated that they were communicating with me and taking care of the situation.

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Very well done by the Body Shop. Armando and the women at the front desk were great to deal with.

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Douglas Velasco, in the service dept, is phenomenal. Great employee and very awesome customer service. Cheers to that dude, you have a great person working for you. If he's not a manager yet, he will be one day.

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Bret in the service drive was adorable and helpful and he worked with me. I'm extremely happy about his service

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Amazing staff. They truly go out of their way to make sure the client is happy and satisfied.

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excellent customer service., i have been patronizing Toyota for 6 consecutive years and maintaining still a professional agent like Mr Paul Nieves & Mr Sedrick., Indeed, i will refer your good office to all my friends & relatives. Godbless & continue to help people...

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The best customer service, I have so far ever, you guys are wonderful. Thanks for everything.

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Albert was terrific at scheduling me in and getting efficient shuttle service. The work was completed quickly. Good job Toyota!

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It will be better if the scheduled maintenance report has a more detailed information. I had my previous scheduled maintenance a few months ago at Keyes in Van Nuys and their report is much more informative. And with Green, Yellow, Red levels on the condition of the different parts of the car. If North Hollywood can have the same detailed report then it will be a much better experience.

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Paul never fails to provide excellent customer service. I will always request him as my service manager as he has won my trust.

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As usual, the service department is top notch. Albert will jump through hoops to make me happy. Thanks Toyota of North Hollywood.

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Mr. Paul Carrasco, a service manager in the Service Dept., is always prompt, courteous, and professional, so it's always a pleasure for me to bring in my leased car for the Toyota Care checkups and maintenance.

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Wanted to take the time to praise the work Julio did in taking care of my needs when I brought my car in for new tires last week. He was thorough and attentive in answering all my questions. I cannot thank him enough.

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Each time that I come in to Toyota of North Hollywood, either to service my car or if I have some sort of problem with me car, Julio Flores takes excellent care of me and my car. He's not the reason why I keep coming back to Toyota. It is the people, after all, who work for a company that make the difference. He's a star in my book. And I'm pleased that whomever is doing the work behind the scenes is also reflecting the caliber of Julio. I was pleased when I left Toyota and happy to have such caring and careful service.

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Great friendly people, great service Regarding use or new cars the service is always the same.

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Bueno quiero agradecer a Erick y Griselda por haberme ayudado con mi nuevo carro no estaba segura que quería y ellos me dieron opciones y cuando maneje este carro y me dijeron todo lo relacionado me enamore del carro pero más ahora que lo estoy manejando y todos me dicen que bonito ese carro muy cómodo y todo gracias al excelente servicio y profesional que me brindaron en su compañía gracias y claro yo los recomiendo:) Thanks for you excellent and professional service to Etick and Griselds I raiting both of you +10 I'm so in love of my new car thank you 🙂

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The service to my car under the direction of Julio Flores was impeccable. He is a credit to Toyota , efficient, helpful and top notch at his job. Toyota should be proud to have him as an employee. .

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Paul Carasco provided excellent service per usual, I'm so thankful to have honest service employees to help me!

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Service good and helpful, I just wish it was easier to find the status and completion of the service. you areent very good at returning calls

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The only thing that didn't make sense to me is that I booked an 8am appointment and they gave me an agent who comes in at 8:30a. That doesn't make sense. It also took a bit before another agent then said, I'll get you checked in. There was lack of communication. Also, I mentioned that I had a rear brake light out. The guy said he'll add that to my list when he was checking me in ... but no one checked nor did they fix it.

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North Hollywood Toyota has a fantastic Service Dept. and I only get my 2007 Toyota Serviced there!

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Aside from the confusion with the Nav. which was eventually resolved, I would recommend N. Hollywood Toyota, the sales person was great as well as the finance department. Thank you for all your help!!!

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Mark Bostanci was a great rep. He sold a car to my boyfriend a few months back and gave him a great deal. Then last weekend he gave me a great deal when i came in to see him. He was pleasant, friendly, and most of all didn't try to give me any kind of runaround. He is an honest dude and is a perfect example of the saying you catch more with honey than vinegar. Will recommend him to all my friends!

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Had my car serviced and Douglas Velasco was my service adviser. He was absolutely awesome, courteous and very helpful. People like him and how he treated me are a perfect example of great and first rate customer service. Kudos to him and to your staff at NH Toyota.

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The man who helped me was very friendly and professional, was able to service my car in less time than anticipated and got me to my interview on time! Thank you!

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Willie was amazing. Got me in and out in less than an hr. and I was told about 1 1/2 so I was very happy

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Amazing service, Douglass was very helpful and friendly and got my car serviced quickly. Kyle blumberg is an excellent sales man, he always makes sure I am taken care of and shows me the new cars coming out, I want to get a new car everytime I go.

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AWESOME service - as always!! Julio Flores rocks!!

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All the staff at the dealership were really helpful. Tyler Stout and Michael Pacelli made sure I found the right car for me. I got a great deal for my trade and found a great car to purchase. JD was quick with the finance paperwork and I was out in no time. A very hassle free experience. Would highly recommend NOHO Toyota to my friends.

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Julio was great and highly recommend the service department!

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Apart from $70 wiper blades, which seems very expensive compared to what I can buy at Target, the service went well. Would have liked a coupon for that at least.

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I posted this same review on Yelp Tuesday evening: My first new car purchase was pretty great, thanks to Homy Jalawan and North Hollywood Toyota. Homy was friendly, attentive, patient and really went out of his way to help me with the financing. My previous car - beloved, but on its last legs - was stolen this last weekend and Homy was kind enough to follow me to Hertz so I could return my rental and drive home in my sweet new ride! All the other staff I met there were super nice as well. Who knew buying a car could not be terrible? Two good friends recommended NHT and I totally see why. Thank you, Homy and North Hollywood Toyota!

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I came in twice for timley check up and both times i was helped by albert. not only was he comeptent, he was so professional and kind. I suggest going to him if you need anything... Very fast and perfect service. Well mannered too. If ever you need help with your car Go to him!!