Tips for Finding the Right Auto Mechanic for Your Toyota

Posted Thursday, Dec 04, 2014 by nhtwpprod

When you take your car to an auto mechanic, you’re putting a lot of trust in a total stranger. While maintenance that is covered by your warranty should be performed at your Los Angeles Toyota dealership, routine checkups and repair are usually done at a local garage. How do you know the Los Angeles auto mechanic you’ve chosen can be trusted with your car? Did they check the car carefully enough? Are they overcharging you, or making unnecessary repairs?

Most mechanics are trustworthy and capable enough that you can trust them with your car. Still, it’s better to be safe, than sorry. To make sure that you find the right mechanic to take care of your Toyota, use the following tips:

  1. Find a mechanic who specializes in Toyotas – many Los Angeles auto mechanics specialize in servicing particular brands and makes of cars. While some garages will work on any type of car, it is almost always a better choice to go with a mechanic who is an expert in your particular model. Sticking to a mechanic who specializes in your brand of car means the people working on it will have specific knowledge of how to best fix your car and quicker access to the right parts.
  2. Read online review sites – thanks to the Internet, there are more resources for consumers to research businesses than ever, and Los Angeles car repair shops are no exception. There are many sites where you can look up past customers’ reviews of local auto mechanics and see what others have to say about their service. If you check sites like Yelp and Google+, the garage and its owners are also given the chance to respond to reviews, which will give you even further insight into how they handle their customers and respond to both positive and negative feedback.
  3. Check with the Better Business Bureau – the Better Business Bureau (or BBB) is a great resource for checking what kind of service a business provides to its customers, and auto repair shops are one of the BBB’s most commonly reported businesses, according to Consumer Reports. The BBB will likely have information on all of the local mechanics, and will quickly tell you which ones to avoid.
  4. Check their certifications – a good auto repair shop should be certified by the ASE, or National Institute for Automotive Service Excellence. A shop’s ASE certification can easily be found online. If the shop you’re looking at isn’t certified, it’s best to find another one. Likewise, AAA will have a list of recommended local shops on their site.
  5. Talk to the mechanic – a possible step that many people overlook is going to the shop and speaking with the mechanic prior to booking an appointment with them. Meeting someone in person gives you a different perspective on them than just reading about them online does, and visiting the location will give you a chance to take a look at it yourself and see how it looks. If the shop doesn’t look like it’s been cleaned in years, the staff is rude or lazing around, or speaking with the repairman gives you a bad feeling, then you should trust your instincts and find another shop.

Also remember that your Southern California Toyota dealer will likely have experience working with local mechanics, or will at the very least be familiar with their reputation. If you’re looking for a mechanic who can be trusted with your car, ask your friendly local Toyota dealer today to get a nudge in the right direction.