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I don't know anyone in the market right now but I will definitely do everything I can to steer people your
way. I was beyond completely satisfied with my sales experience. I purchased the Corolla from you two
years ago because of your location but I came back this time for the excellent service. Jose Chavez was my
sales person this time and he was wonderful. He is the best of follow through. He did everything he
promised and made the whole process quick and easy. David too, did a wonderful job. Everyone was
wonderful. I have no complaints whatsoever. They were accommodating and very professional. I have
received many follow up calls already but I don't mind. I love talking about my experience and about my
new Yaris. You guys are great.”
-Barbara Ann., 2009 Toyota Yaris, July 2009
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We decided we were going to shop around and thought we would start farther out and work our way
closer to home. Your dealership was the farthest one out so we started with you. We didn't end up
having to shop anymore. We lucked out and purchased the Sienna from the first dealership we went to.
We worked with Mike Merhi and David and they were both excellent. They went over all our options and were a
wealth of information. I will definitely recommend you to others.
-Nicholas M., 2009 Toyota Sienna, July 2009
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Finance Dept was honest and encouraging. Did an excellent job.
-Deetra C., 2009 Toyota Venza, July 2009
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Our sales person contact Gary (Morales) was very friendly and helpful not too pushy and went out of his way to make us feel comfortable and respond to our needs. Very spacious dealer ship with coffee and a lift service so have already recommended people to go and specifically to talk to GARY!
-Hakeem K., RAV4, July 2009
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I have already recommended people to go to this dealer. They are so helpful!!!
-Yeimy R., Camry, June 2009
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Kris Assad was an absolute pro, accommodating, understanding, and made us feel comfortable the whole time. He reminds me of why I wanted to go back to Toyota of North Hollywood in the first place. This was the best experience I'd had in buying a car to date. We sensed a real, down to earth quality, without the high pressure salesman tactics. Kris was genuine, patient, and went the extra distance for us. Kris called a few minutes after I left the lot, gave me enough time to get home, so I wouldn't be on the cell while driving! I've also had a couple informative emails, and Kris gave me the info I need for the Lo-jack install. I would always service my old Corolla here, and had a pleasant experience with Eric. I already plugged Toyota of NoHo to a friend looking for a new car.
-Donald C., Yaris, June 2009
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Everything went very smoothly, we were treated very well, and Juan (Capdet) went out of his way to make sure everything was just the way we wanted it.
-Douglas C., Camry, June 2009
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I appreciated the lack of pressure from both the salesman and the sales manager.
-John K., Yaris, June 2009
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I couldn't decide on a color so Kris (Assad) got all of the cars I was thinking about and parked them next to each other in the sun so I could see which one I liked best. It really helped me make my decision. Kris made it fun and enjoyable. He really wanted me to know the car before I left with it. Kris was a so nice and funny. He was understanding and really seemed to love his job which in turn made me love it too!
-Carlos M., Yaris , June 2009
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Rene (Tunay) was knowledgeable, helpful, polite, and the reason I came back to North Hollywood Toyota to purchase my car. High praise for all involved in the sale. Chris Darby, Rene the acct. ex. Eric the Internet Specialist. Informative, friendly, honest, delighted to have sold me a good car. They even asked for a round of applause from everyone at the dealership before I drove off.
-Judith B., Matrix , May 2009
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I believe Toyota makes a great automobile, and North Hollywood Toyota is a superior dealership to any in the area, so when recommending a vehicle purchase, North Hollywood Toyota would be my first recommendation. Keith Williams and William Nilon were exceptional people to deal with. They took great care and effort to ensure I was satisfied and comfortable at all times.
-David B., Corolla , May 2009
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It was my first time leasing or buying a car and the entire experience was friendly and efficient. It's a tedious process in general, but the staff was extremely helpful, well informed, and committed to making it as painless a process as possible. Although the entire staff was friendly, it did not feel like, at any point, I was dealing with a typical car salesman that was trying to sucker me into anything. They were all genuine and extremely helpful.
-Dianna D., Corolla, May 2009
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It was a good experience buying from North Hollywood Toyota, I recommended my daughter and she did buy a car from there as well.
-Dora M., Camry, May 2009
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Eric Golder was extremely helpful by not placing any pressure on me. I bought 2 cars...2008 Toyota Avalon and 2009 Toyota Venza.
-Daniel P., Avalon and Venza , May 2009
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Don't know and didn't ask what Eric (Golder) made as a salary, but it can't be enough. This man needs a raise as he is a huge asset to the company. Thanks again, Eric!
-Brian P., Yaris, May 2009
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Upon arriving at the dealership I was greeted warm and sincerely by the staff, and without the horrible feeling of all salespeople swarming in at once (as unfortunately has been my experience at many other dealerships).In short, this was by far the best car buying experience of my life. Tahar, my sales associate, and Arbi, the sales manager both took the time to listen to my needs and worked diligently to meet them. We will be replacing our other car within the next year and I am now sure it will be a Toyota and from Toyota of North Hollywood.
-Pierre G., 2010 Prius, May 2009
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It was very easy to buy the car, and I did NOT feel pressured into buying a lot of extra things I didn't want.
-Calvin C., Camry Solara, May 2009
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Mike (Merhi) followed up with a friendly email the very next day. I felt very comfortable dealing with Mike and his 120% effort showed a couple of days later. A couple of days after the purchase, my wife hit a curb turning out of a parking lot and destroyed the left front tire. I asked Mike if they could do anything since the tire could not be repaired. Even though the tire was not covered under the warranty, he arranged for it to be replaced at no charge. Even though it is a 45 mile drive from my house, I would go back to Mike for next car.”
-Brian W., 2009 Prius, May 2009
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I liked how much of it was done before I even got to showroom via phone and internet. Kris Assad was wonderful!”
-Susan G., Camry, May 2009
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The cooperation of the staff to get my best option base on my credit and what I like.
-Luis Z., Tacoma , May 2009
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Fast, easy and satisfying.
-Terrill B., Tacoma, April 2009
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PERFECT!
-Edward K., Camry, April 2009
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I knew I wanted to the Prius. I did appreciate that I didn't have to "fight" not to include additional features.
-Sung K., Prius, April 2009
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